Can you access Safe Mode? keep pressing the F8 key during Start-Up and
select option - Safe Mode?

What is the Report on the problem in Event Viewer?

Please post copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer for the last boot. No
Information Reports or Duplicates please. Indicate which also appear in
a previous boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
..




Gb wrote:
> Hi all
>
> thsnks for the advice.
>
> RAM is 2GB.
>
> Trouble is, I can't even get the task manager up or system restore or
> anything like that to start. When I click on the start button, the
> pane appears, but as soon I click on anything the whole system just
> stops, other then mouse will still move, but nothing will react, it
> just freezes completely.
>
> Thanks
> Gb
>
>
>
> "Gerry" wrote:
>
>> How much RAM?
>>
>> Try Ctrl+Alt+Delete to select Task Manager and click the Performance
>> Tab. Under Commit Charge what is the Total, the Limit and the Peak?
>>
>> You should be able to gather more information from Task Manager. With
>> the Processes tab open select View, Select, Columns and check the
>> boxes before Peak Memory Usage and Virtual Memory size. What are the
>> figures for the 6 processes using the largest amounts?
>>
>> Open Disk Defragmenter and click on Analyse. Select View Report and
>> click on Save As and Save. Now find VolumeC.txt in your My Documents
>> Folder and post a copy. Do this before running Disk Defragmenter as
>> it is more informative.
>>
>> Check the System log of Event Viewer for Error Reports.
>>
>> Please post copies of all Error and Warning Reports appearing in the
>> System log in Event Viewer for the last boot. No Information Reports
>> or Duplicates please. Indicate which also appear in a previous boot.
>>
>> You can access Event Viewer by selecting Start, Control Panel,
>> Administrative Tools, and Event Viewer.
>>
>> A tip for posting copies of Error Reports! Run Event Viewer and
>> double click on the error you want to copy. In the window, which
>> appears is a button resembling two pages. Click the button and close
>> Event Viewer.Now start your message (email) and do a paste into the
>> body of the message. Make sure this is the first paste after exiting
>> from Event Viewer.
>>
>> --
>>
>>
>>
>> Hope this helps.
>>
>> Gerry
>> ~~~~
>> FCA
>> Stourport, England
>> Enquire, plan and execute
>> ~~~~~~~~~~~~~~~~~~~
>>
>> Gb wrote:
>>> Hi
>>>
>>> My XP Pro is locking up. Computer boots up fine and desktop loads
>>> ok. However after about a minute, whole screen locks and no windows
>>> or programs will open, mouse stills moves, clock stops. I have
>>> reinstalled XP and repaired, but no joy. Everything was fine until
>>> last week. I think it might be a virus, but I can't even get the
>>> anti-virus program to run. Can anyone help?