There is some unknown program running on my laptop that uses 80% and higher
CPU power even with no applications running. The "performance" graph in the
Task Manager shows this along with random "spikes" to 100%. The cursor
pointer will "freeze" for 6 seconds during these spikes and streaming music
via Rhapsody will stutter for 6 seconds. I've enlisted Microsoft Software
Support help for $239 which has run spyware and virus cleaning programs along
with defragmentation, disk check, clean up, removing start-up and unneeded
programs yet the problem persists.