Hi There

New to this group. My son is using windos xp home sse and suddenly his zoo
tycoon 2 game, and now any microsoft games comes up with the error

Zoo Tycoon 2 has encountered a problem and needs to close, this happens when
loading. We've removed the game and reinstalled it.

I've searched on the web and found its a common problem but all avenues
point me to the knowledge base which as far as I can see says wait until
microsfot resolves it.

Can anyone help me?

Rosey