XP Fax is very intolerant of modems that aren't on the Hardware
Compatibility list. Has this computer ever worked OK with Fax and this
particular modem?

http://winqual.microsoft.com/HCL/Pro...&cid=707&f=64d
Windows XP Hardware Compatibility List

Hal
--
Hal Hostetler, CPBE -- hhh@kvoa.com
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
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"Mike Moratz-Coppins" <mike@notavalidemailaddress.org.uk> wrote in message
news:4821ca55$0$2482$da0feed9@news.zen.co.uk...
> I've set up MS Fax on other machines before (and I believe this one too,
> once upon a time) to send/receive faxes without any problems. In this
> case, the option to auto-receive faxes seems properly enabled, and the
> monitor for example says "ready to receive or send faxes", but the modem
> doesn't notice that there's an incoming call.
>
> It seems to be able to send ok (I haven't actually tested it sending to
> a fax machine, but it made the right noises when I picked up the call on
> my mobile), and if I click on the 'receive' button while ringing that
> phone number, it picks it up and makes fax noises without any problem,
> it's just that it doesn't notice at all (whether manual pickup or auto
> fax receive is enabled).
>
> I tried reinstalling MS Fax and the modem, as well as config tweaks and
> monitoring the modem through its log file, no luck.
>
> Any thoughts?