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Old 05-11-2008, 12:45 PM
Gerry
 
Posts: n/a
Re: Restore Point feature inaccessible
Frank

You need to post complete copies of Error Reports not snippets from
them.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

What are your anti-virus and anti-spyware arrangements.

It is likely that your old restore points are unusable. Can you create
new ones? Are these new ones accessible?
http://bertk.mvps.org/html/createrp.html

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Frank88 wrote:
> Using Windows XP Pro.
>
> First, I just changed out hard drives, using Western Digital program
> to partion and copy all from old drive. Seemed to work okay. But I
> just noticed that I can no longer access Restore Point feature. When
> I click on create a restore point, I get the following:
>
> An exception occurred while trying to run "shell32.dll,Control_RunDLL
> system.cpl,,4" (I think these commas are commas and not periods. It's
> a little hard to tell from display here.)
>
> Events display also shows Error messages having to do with Event
> 1000. I checked at MS, but not much info there regarding Restore
> Feature.
>
> I've no idea what's gone wrong and would appreciate any assistance.
>
> Thanks,



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