Ray,

I just posted reply to Gerry for his consideration. I was just posting a
reply to Bizman as well. Since you too used WD program to install a new hard
drive, contact them too, as I plan to do. They did get back to me pretty
quickly regarding another issue, so not bad support. I just thought to post
here first.

--
Frank88


"RayHanson555" wrote:

> Frank,
>
> I have the exact problem, I installed the WD-HD500 and used their
> copy program, and how have the same issue. So far, I have not seen
> anything to get it fixed, but I will continue to watch this post.
>
> As for the event log, I just went into system Properties, clicked the System
> restore TAB, get the RUNDLL error popup, and there is no error log generated
> in the event log.
>
>
> Ray Windows XP Media Edition (Pro)
>
> "Gerry" wrote:
>
> > Frank
> >
> > You need to post complete copies of Error Reports not snippets from
> > them.
> >
> > You can access Event Viewer by selecting Start, Control Panel,
> > Administrative Tools, and Event Viewer.
> >
> > A tip for posting copies of Error Reports! Run Event Viewer and double
> > click on the error you want to copy. In the window, which appears is a
> > button resembling two pages. Click the button and close Event
> > Viewer.Now start your message (email) and do a paste into the body of
> > the message. Make sure this is the first paste after exiting from
> > Event Viewer.
> >
> > What are your anti-virus and anti-spyware arrangements.
> >
> > It is likely that your old restore points are unusable. Can you create
> > new ones? Are these new ones accessible?
> > http://bertk.mvps.org/html/createrp.html
> >
> > --
> >
> >
> >
> > Hope this helps.
> >
> > Gerry
> > ~~~~
> > FCA
> > Stourport, England
> > Enquire, plan and execute
> > ~~~~~~~~~~~~~~~~~~~
> > Frank88 wrote:
> > > Using Windows XP Pro.
> > >
> > > First, I just changed out hard drives, using Western Digital program
> > > to partion and copy all from old drive. Seemed to work okay. But I
> > > just noticed that I can no longer access Restore Point feature. When
> > > I click on create a restore point, I get the following:
> > >
> > > An exception occurred while trying to run "shell32.dll,Control_RunDLL
> > > system.cpl,,4" (I think these commas are commas and not periods. It's
> > > a little hard to tell from display here.)
> > >
> > > Events display also shows Error messages having to do with Event
> > > 1000. I checked at MS, but not much info there regarding Restore
> > > Feature.
> > >
> > > I've no idea what's gone wrong and would appreciate any assistance.
> > >
> > > Thanks,
> >
> >
> >