"David" <David@discussions.microsoft.com> wrote in message
news:9F1534C8-C7EC-44C8-8CB9-014FDF076436@microsoft.com...
>I don't think its that. I always use supplied power adapter when copying
> video data from my camera.
>
> I've now tried it on my home laptop, another work laptop all with the same
> result. The firewire card installs fine but nothing when I plug in the
> camera.
>
> I'm thinking its a driver problem but not sure where or what to try as far
> as camcorder drivers. Every other camera that I've ever connected to XP
> Pro
> has had a driver.
>

From what I can tell, the ZR800 should not require any additional driver, XP
having the Canon driver as part of it (I believe the driver is fairly
standard). A quick check of the Canon site shows that no additional driver
is available. Have you checked in device manager to see if the camcorder
has been detected but is disabled in some way. Look for a "!" symbol next
to the camcorder under imaging devices. Alternatively it may be shown as an
unknown device (disconnect to confirm that it dissappears). If it does
appear in device manager, try uninstalling the device and reconnecting it.
If it isn't in device manager then it is rather looking that the camcorder
may be faulty in some way.