=?Utf-8?B?U1dpbGxpYW1z?= <SWilliams@discussions.microsoft.com> wrote in
news:752DB326-BCD6-48AB-AC8F-63318118F43F@microsoft.com:

> How do I find the product ID without loading the game? I need a
> replacement cd, but going to the help to find the ID wants me to open
> the game. I can't open the game without the cd, which I'm needing to
> ask for a new one.
>

They aren't going to replace a defective CD without the actual CD. If you
lost the game, you'll probably have to buy another copy. Usually if I loose
something, most stores won't give me a new one.

Microsoft game support kindda sucks, you can't call them without spending
$35, if this was EA i'd say gave them a call and ask what your options are.
I know most "replacement CD" programs are to replace defective discs, they
won't replace lost CDs.

--
-A.