My brother had Microsoft Fax working fine on his Dell XP box with all the
patches/SPs applied. He then installed SP3 from Microsoft Update and his Fax
Console now does not respond after launching it manually. It would just sit
there with the hourglass showing trying to refresh the inbox. It also does
not launch directly from Word like it used to. He had it setup to get
addresses from Outlook Express. The workaround was to uninstall SP3 from
Add/Remove programs and now Microsoft Fax is working for him again.


"John Miller" <John_L_Miller@no-spam.yahoo.com> wrote in message
news:eNyS61BvIHA.2068@TK2MSFTNGP05.phx.gbl...
> I recently applied SP3 to my WinXP Pro installation, and shortly
> afterwards discovered that I no longer had fax support. I can't say with
> any certainty that SP3 broke it; only that I noticed the problem after
> applying SP3.