I have a related problem -- but different.

I purchased a new-to-me computer with XP-Pro preinstalled. When I tried to
install fax under either sp2 or sp3, it tells me to insert the XP install CD
-- which I do not have.

It sounds from the above comments that fax is simply not working in sp3 --
so this may be a moot problem. But, does anybody have any ideas or
suggestions? I certainly do not want to try to buy a copy of XP-Pro when I
already have it.

"John Speros" wrote:

> My brother had Microsoft Fax working fine on his Dell XP box with all the
> patches/SPs applied. He then installed SP3 from Microsoft Update and his Fax
> Console now does not respond after launching it manually. It would just sit
> there with the hourglass showing trying to refresh the inbox. It also does
> not launch directly from Word like it used to. He had it setup to get
> addresses from Outlook Express. The workaround was to uninstall SP3 from
> Add/Remove programs and now Microsoft Fax is working for him again.
>
>
> "John Miller" <John_L_Miller@no-spam.yahoo.com> wrote in message
> news:eNyS61BvIHA.2068@TK2MSFTNGP05.phx.gbl...
> > I recently applied SP3 to my WinXP Pro installation, and shortly
> > afterwards discovered that I no longer had fax support. I can't say with
> > any certainty that SP3 broke it; only that I noticed the problem after
> > applying SP3.
>
>