They are the responsibility of whoever sold you the machine and the license
to XP.
--
Russ Valentine
[MVP-Outlook]
"GeorgeBMac" <GeorgeBMac@discussions.microsoft.com> wrote in message
news:EA13958C-35DF-4613-884A-FAB5232985A3@microsoft.com...
> Russ, I agree that I need those files, or at least the ones needed to
> setup
> fax. My question is: How or where do I find those files -- or do I need
> to
> purchase a copy of XP to get them on CD?
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> Not related at all. You need your installation files. Obviously. What is
>> your question?
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "GeorgeBMac" <GeorgeBMac@discussions.microsoft.com> wrote in message
>> news:8A1D61CD-6292-4B74-8AF0-6CE7EADE34D5@microsoft.com...
>> >I have a related problem -- but different.
>> >
>> > I purchased a new-to-me computer with XP-Pro preinstalled. When I
>> > tried
>> > to
>> > install fax under either sp2 or sp3, it tells me to insert the XP
>> > install
>> > CD
>> > -- which I do not have.
>> >
>> > It sounds from the above comments that fax is simply not working in
>> > sp3 --
>> > so this may be a moot problem. But, does anybody have any ideas or
>> > suggestions? I certainly do not want to try to buy a copy of XP-Pro
>> > when
>> > I
>> > already have it.
>> >
>> > "John Speros" wrote:
>> >
>> >> My brother had Microsoft Fax working fine on his Dell XP box with all
>> >> the
>> >> patches/SPs applied. He then installed SP3 from Microsoft Update and
>> >> his
>> >> Fax
>> >> Console now does not respond after launching it manually. It would
>> >> just
>> >> sit
>> >> there with the hourglass showing trying to refresh the inbox. It also
>> >> does
>> >> not launch directly from Word like it used to. He had it setup to get
>> >> addresses from Outlook Express. The workaround was to uninstall SP3
>> >> from
>> >> Add/Remove programs and now Microsoft Fax is working for him again.
>> >>
>> >>
>> >> "John Miller" <John_L_Miller@no-spam.yahoo.com> wrote in message
>> >> news:eNyS61BvIHA.2068@TK2MSFTNGP05.phx.gbl...
>> >> > I recently applied SP3 to my WinXP Pro installation, and shortly
>> >> > afterwards discovered that I no longer had fax support. I can't say
>> >> > with
>> >> > any certainty that SP3 broke it; only that I noticed the problem
>> >> > after
>> >> > applying SP3.
>> >>
>> >>
>>