Thanks. I disconnected her webcam (which I suspected was the cause of
the problem) and sure enough, I was able to break the 34 minute
barrier. Unfortunately, it now hangs with 2 minutes remaining ("Saving
Files")!

I looked but couldn't find a support page for "Setup stops responding
with 2 minutes remaining." Any suggestions?

Thanks again.



On Tue, 27 May 2008 12:50:23 -0400, "PaulM" <paul@paulsxp.com> wrote:

>Here is what I found.
>Setup stops responding with 34 minutes remaining
>http://support.microsoft.com/kb/828267/en-us
>
>--
>----------------------------------------
>www.paulsxp.com
>www.paulsxp.com/forum
>----------------------------------------
>
>"poochbeast" <poochbeast@NOSPAM.net> wrote in message
>news:i3do34pivesufsc1r0m84npckhn2ms4ok2@4ax.com.. .
>>
>> I'm trying to repair a recent crash on my mom's computer. She said she
>> was having a webcam chat with my sister via Skype in the morning. She
>> connects to the internet via Verizon FIOS. All went well, after their
>> conversation, they both hung up, she left the room and left her PC on
>> for the remainder of the day. When she returned in the evening, she
>> had a black screen with a message indicating that Windows was having a
>> problem accessing her primary HD (although it was trying to access her
>> CD-ROM drive). She does have Norton AV installed.
>>
>> She is running WinXP Pro SP2. She has two 400 GB HDs in a mirrored
>> RAID configuration (RAID1). The PC would not boot from the RAID array.
>> I deleted the RAID array and attempted to boot from HD#1 (because it
>> seemed to have far fewer errors that HD#2). Windows launched CHKDSK
>> multiple times, and ultimately (and very slowly) Windows finally
>> loaded. I did notice yellow exclamation marks by the graphics
>> controller and device in Device Manager.
>>
>> I attempted to reinstall Windows (hoping that this would fix any
>> problems). I chose the repair option (not the Windows Recovery
>> Console). Unfortunately, the installation gets stuck with 34 minutes
>> remaining (Installing Devices).
>>
>> I'm at a loss for how to proceed from this point. Obviously, I'm
>> trying to recover without losing any of the data on these discs. I
>> realize that I can simply insert this HD into another computer, copy
>> the pertinent data, and rebuild her computer from scratch, but I'm
>> hoping that there's an easier way. Any help would be greatly
>> appreciated.
>>
>> Thank you.
>>