John

Please post a complete copy of the Error Report from Event Viewer.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

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Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


JOHN wrote:
> When my Windows XP home starts a message appears saying "windows
> explorer has encounter a problem needs to be close.we're sorry for the
> inconvenience...................."
> windows explorer also know as explorer.exe
> please help me i can't use my computer because every time it's
> starting
> that message appears and my PC freezes
> thanks