I'm at my wits end on this-

I've got one user that cannot see all of the print preferences box for
two printers. The others display fine. The preferences box is not
resizable and the user cannot see the duplexing options.

Windows network, printer shared through SBS2003, XPSP2, doesn't matter
what application. All of my other users see it normally.

DPI screen settings are normal, drivers are current. That's about all
I've been able to find
for suggestions. Anyone ever run into this?