was the driver updated on the print server?

Try deleting the connection, then delete the print driver (must be admin)

have the user create the connection again.



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"Tim" <timbadtke@gmail.com> wrote in message
news:fa17c4e1-9b13-46eb-984b-d44e00497d32@i76g2000hsf.googlegroups.com...
> I'm at my wits end on this-
>
> I've got one user that cannot see all of the print preferences box for
> two printers. The others display fine. The preferences box is not
> resizable and the user cannot see the duplexing options.
>
> Windows network, printer shared through SBS2003, XPSP2, doesn't matter
> what application. All of my other users see it normally.
>
> DPI screen settings are normal, drivers are current. That's about all
> I've been able to find
> for suggestions. Anyone ever run into this?