On May 30, 12:21 pm, "Alan Morris [MSFT]"
<ala...@online.microsoft.com> wrote:
> was the driver updated on the print server?
>
> Try deleting the connection, then delete the print driver (must be admin)
>
> have the user create the connection again.
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:http://support.microsoft.com/search/?adv=1
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Tim" <timbad...@gmail.com> wrote in message
>
> news:fa17c4e1-9b13-46eb-984b-d44e00497d32@i76g2000hsf.googlegroups.com...
>
> > I'm at my wits end on this-
>
> > I've got one user that cannot see all of the print preferences box for
> > two printers. The others display fine. The preferences box is not
> > resizable and the user cannot see the duplexing options.
>
> > Windows network, printer shared through SBS2003, XPSP2, doesn't matter
> > what application. All of my other users see it normally.
>
> > DPI screen settings are normal, drivers are current. That's about all
> > I've been able to find
> > for suggestions. Anyone ever run into this?

I've tried deleting the connection and reinstalling it, same thing.
Tried installing as a local printer too. It has to a be something
with windows and that computer. My other 20 users are all functioning
normally.