I've tried this by booting from the XP cd - install windows - and using the
repair option. I've also ran SFC /scannow from the command prompt. Nothing
has helped. Any other suggestions?

Thanks

"Cari (MS-MVP)" wrote:

> Repair installation of Windows XP.
> --
> Cari (MS-MVP) Printing & Imaging
> www.coribright.com/windows
>
> "GEORGE" <GEORGE@discussions.microsoft.com> wrote in message
> news:58687015-A51B-4D9A-9AA0-9DEB48DB682E@microsoft.com...
> > We recently installed a Lexmark e232 laser. The installation failed with
> > the
> > message "unknown usb device". We called Lexmark and it was determined
> > that
> > the usb print service had been uninstalled - it does not show up in device
> > manager under the usb items. We also have a network printer installed via
> > the LAN. When we check properties for it under ports this computer no
> > longer
> > has the ability to assign a usb or virtual port (they don't show up in the
> > options list. The motherboard is a new Intel board without an onboard
> > parallel port. How do we reinstall the windows XP usb print service?
> >
> > Thanks
> >
>