If Dell has no clue then what does that tell you about buying from Dell?
Take it back.

"J Feola" <JFeola@discussions.microsoft.com> wrote in message
news:761E7CF0-68A9-4562-B213-F205587E3A9E@microsoft.com...
> OK, Just received a new DELL Prec. 4300 w/WinXP. When I put in a CD,
> like a
> install disk the CD rom drive just spins and will not launch the install
> program, tried many. This is also true for USB drives that have
> initialization programs built in like the cruze drives.
>
> If I put in a movie dvd it launches fine. I have gone thru tweakui,
> autofix, checking policies and making sure the drive wasn't set no to run.
> and as usual DELL has no clue.