What operating system is the "server"?

open a command prompt and type

dir \\printserver\print$


you should see something like this


05/15/2008 08:26 AM <DIR> BIDI
03/27/2007 07:00 PM <DIR> color
04/03/2008 08:38 PM <DIR> w32x86


Are there any other print drivers installed on your machine?

If so what is the version of unidrv.dll? in
\windows\system32\spool\w32x86\3
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"lost_in_space" <a@b.com> wrote in message
news:%2328SflXxIHA.524@TK2MSFTNGP05.phx.gbl...
> Hi, Alan -
>
> All right, I've managed to decipher your sentence fragments. It might be
> helpful if, in the future, you conversed with complete sentences.
>
> I've uninstalled the troublesome driver.
>
> However, when I try to connect to the printer I get an error message
> saying - 'The server for the HP Deskjet printer does not have the correct
> driver installed. If you want to search for the correct driver...' yada
> yada yada.
>
>
> Clearly, the server DOES have the right driver installed - it works with
> all other machines on the network, and used to work with the laptop in
> question before the previously described upgrades were made.
>
>
> Not to sound TOO disgusted or impatient, but it seems, from the number of
> other threads on similar topics, that a recent update has broken HP
> network printer driver configurations for a large number of MS customers.
>
> Is there any cogent attempt to address these issues in the works (e.g., a
> service pack that FIXES problems instead of introducing them)?
>
> Or are we all left basically to our own devices, groveling for a moment of
> time and disjointed, barely literate 'support' postings from informal
> online support?
>
>
>
>
>
> "Alan Morris [MSFT]" <alanmo@online.microsoft.com> wrote in message
> news:OFMmf2MxIHA.552@TK2MSFTNGP06.phx.gbl...
>> delete the connection to the HP printer, then in the printers folder
>> File, Server Properties, Drivers.
>>
>> Delete the HP driver that is giving you the problems.
>>
>> If the driver cannot be deleted one of the dlls is still in use by the
>> spooler or the explorer process.
>>
>> Stop the spooler, start the spooler, try to delete. If the driver is
>> still in use, log off, log on , delete the driver.
>>
>> reboot if it's still loaded.
>>
>> Now make the connection again.
>>
>>
>> If this is not an HP printer, please state the driver name.
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/search/?adv=1
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "lost_in_space" <a@b.com> wrote in message
>> news:OTlTzQ$wIHA.2064@TK2MSFTNGP05.phx.gbl...
>>> Hey, all -
>>>
>>> I have an XP Pro laptop that used to happily live on my LAN - it
>>> accessed a network printer as it's default printer with no problem.
>>> Something seems to have changed, though, and now I can't access the
>>> printer, and when I try to access it's properties I'm told I need to
>>> load a driver, which then fails to load.
>>>
>>> Between the time when it did work and now, quite a bit has changed - I
>>> upgraded from XP SP2 to SP3, I'd upgraded the Office installation from
>>> 2K3 to 2K7; I took it on a couple of business trips, during which I'd
>>> disabled the 'File and Print Sharing' firewall exception and made other
>>> changes to the TCP/IP configuration; struggled with a permissions issue
>>> with my MOSS install that had me mucking with registry
>>> settings/permissions, etc, etc. I have undone the changes made while
>>> hooking up to a different LAN - reset the TCP/IP config, re-enabled the
>>> firewall exception, etc, but still have problems. It's not infected with
>>> any malware - it's regularly scanned and is used responsibly.
>>>
>>> If I try to print from Word, it say it can't print because I don't have
>>> a default printer selected. If I look at Control Panel/Printers, the
>>> printer in question is there and it's selected as the default printer.
>>> If I right-click on it and select 'Printing Preferences...', I get an
>>> error dialog that says 'Operation could not be completed'.If I
>>> right-click and select 'Properties...', I get a dialog that says the
>>> driver is not installed on my machine and asking if I'd like to install
>>> it. Click 'Yes' and it launches the 'Add Printer Driver Wizard'. A
>>> digitally signed correct driver is pre-selected when I click 'Next';
>>> click 'Next' again and it says I've succesfully completed the Add
>>> Printer Driver Wizard, and that I'm about to add the correct driver.
>>> Click 'Finish', and an error dialog pops up saying 'Unable to install
>>> yada yada driver. Operation could not be completed'.
>>>
>>> Any help would be greatly appreciated.
>>>
>>> TIA.
>>>
>>
>>
>
>