View Single Post
  #3 (permalink)  
Old 06-04-2008, 01:07 PM
Dorel Sturm
 
Posts: n/a
Re: Remote assistance not working in a DOMAIN
Hi,

I got it something to work by changing the group policy local on one machine.
I did something similar I found here:

http://groups.google.com/group/micro...36743f94028bec

Yes I have domain group policy but there I had everything enabled.

Anyway now it's working and I'm happy :-)



"Robert L. (MS-MVP)" <findemail@chicagotech.net> wrote in message news:ustySpXxIHA.1240@TK2MSFTNGP02.phx.gbl...
> Do you have any domain group policy? Posting the gpresult may help.
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on
> http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on
> http://www.HowToNetworking.com
> "Dorel Sturm" <dodo@poleposition-sw.com> wrote in message news:g217b1$odv$1@murphy.mediascape.de...
>> Hi there,
>>
>> I have here a domain with this configuration:
>>
>> - computer A, B, C members of the same domain.
>> - all three computers are running Windows XP. Computer A is running 64-bit version.
>> - all of them are on the same local network.
>> - all IP addresses are public addresses.
>> - on none of the computers the Windows Firewall is enabled (in fact the service is stopped!)
>> - on all three computers the same user is logged on (administrator rights on domain and each computer)
>> - in control panel in System->Remote both Remote Assistance and Remote Desktop are enabled.
>>
>> The problem is that "Offer remote assistance" does not work. All the time I get the error "A Remote Assistance connection could
>> not be established. You may want to check for network issues or determine if the invitation expired or was cancelled by the
>> person who sent it." I tried everything possible but no help.
>>
>> The interesting stuff: Offer remote assistance works only from computer B!!! From B to A or C works OK but never ever from
>> computer A to B or C or from C to A or B!!! There are no differences regarding network connections, domain membership between
>> computer A and B.
>>
>> Remote desktop work correctly from any computer to any computer.
>>
>> When I start "Offer Remote Assistance" from computer A and I enter in the first line the IP address of computer B and I press
>> Connect I get the correct logged on user name on computer B (I checked this by using different users). So the connection to
>> computer B is OK. But when I press Start Remote Assistance button I get the error.
>>
>> Any ideas?
>>
>> Thanks for your help.
>>
>>
>>

>



Reply With Quote