My approach would be to disconnect the HD, delete the backup driver then
reinstall the backup program.
Do not connect the HD till told to do so.
"Joe" <Joe@discussions.microsoft.com> wrote in message
news:57AAA526-5702-4A3D-BBB1-7A138675EB0D@microsoft.com...
>I purchased a 500GB hard drive for backup. It worked fine for the first 3
> times. I believe I made some kind of setting change that prevents it from
> reading my records and writing them to the drive. Tech line was no help,
> reloaded software and finally the unit was replaced as defective. The new
> unit works the same, appears to read my records, shows blank bllue screen
> while reading, selects the right categories of records and comes up with
> "0"
> records ready to be written. The drive shows up under My Computer as G:
> drive, has 466GB Capacity and 466 Free space available. Any ideas?