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Old 06-05-2008, 09:01 PM
techhelp48
 
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Re: Processes not stopping/programs not shutting down

I am having the same problem on 5 ACER APFH-EP9250P Desktops, all
running Windows XP.

Everytime a program is shutdown on screen, the process stays open in
the background. If I re-open the program, it starts a duplicate
instance in the Task Manager. By the end of the day, I may have 6
processes of WORD, 7 of EXCEL, 2 of OUTLOOK, ect....
Surprisingly, it does affect my CPU usage at all.
However, when I shutdown the computers, it hangs waiting for me to
manually shutdown each process ("End Now").

I have not contacted ACER of the problem, as I am still looking into
the problem (checking to see if the non-ACER comps have the same
problem). I think it may have to do with Norton 360, but still looking
into it.

What computer are you currently working with??

If someone has any additional information, it would help a lot!!


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