Thanks Mark. I applied both fixes from Kelly's but still no luck.
Something did change though: I now get the error message that
helpctr.exe cannot be found. I found it just fine at
"C:|Windows\pchealth\helpctr\binaries. However, when I click on the
file, nothing apparently happens.

I have also done a lot of searching on Google for "system information
will not open", and ran all the checks suggested. The registry shows
that msinfo32.exe is right where it belongs and the registry values
are all correct. WMI Performance Adapter is set for manual, but even
setting it to started didn't help any. Help and Support is set to
"Started: and "Automatic"

From what I have read, these two problems seem to be connected

Do you have any other ideas?

On Fri, 6 Jun 2008 13:17:42 -0500, "Mark L. Ferguson"
<MarkLFerguson@discussions.microsoft.com> wrote:

>See the fixes for help and support, and msinfo32:
> http://www.kellys-korner-xp.com/xp_tweaks.htm