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Old 06-07-2008, 08:08 AM
V Mattila
 
Posts: n/a
Error "The printer driver is unknown" when installing printers
Hello,

I'm trying to install Star Micronics TSP-800 printer on Windows XP Embedded.
Event log shows that a new printer was added with certain files, but the
installation process ends up with "The printer driver is unknown" error.
That's all information given and found.

I tried to search the web for similar errors, but they all are related to NT
or security policies. I am installing the driver as an Administrator, so
policies should not be a reason.

Do you have any ideas what should be considered - or is it that simple that
Star printer can't be used in XPe (even they have drivers for it).

Best regards,
Ville
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