You could (at your own risk) edit your system registry. Do a Search on
"Roxio" and (after reviewing it to make sure it is something from Roxio)
delete those entries. Then, delete all files associated with it on your hard
drive (like in the Program Files location).

You'd better make a backup of your registry first, though. PCs have been
known to never return from ScrewUpVille after the registry has been
improperly tinkered with.

"WTCAMB" wrote:

> I have tried unsuccessfully to install a Roxio product. It gives an error
> mesage 04c7.What can you do after going into control panel/add/remove
> programs.