I actually solved it. I went into regedit and deleted every occurence of this
program.
Thanks to all of you for your help.

"Billl" wrote:

> --->
> > I have tried unsuccessfully to install a Roxio product. It gives an error
> > mesage 04c7.What can you do after going into control panel/add/remove
> > programs.
>
> Try doing it while in Safe Mode.
>
> Billl
>