Hello Kirsty,

Do you mean that you have already tried to replace the Driver.cab? If
possible, would you please contact the manufacturers to see if you can get
a fresh media or Driver.cab file and try this again?

However, if the problem remains after trying all the methods listed in
these articles, it may be a different issue. In order to concentrate fully
on the new issue we ask that you post it as a separate thread. That way
each issue can receive full attention and will also make the thread more
clear and consistent for others reference. Please feel free to open a new
post for this issue and we will be very glad to work with you.

Thank you for your understanding and cooperation.

Sincerely,
George Yin
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
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