You're welcome. Thanks for the update.

Nepatsfan

"SteveH" <SteveH@discussions.microsoft.com> wrote in message
news:590CDB16-34AD-4F47-9338-332081477E27@microsoft.com...
> Hello Nepatsfan
>
> Thanks for your reply.
>
> Yes, there wasn't a network card installed. I was a bit confused because she
> said there was no room for a card and in Device Manager she read something to
> me about a PCMCIA card. She said this was in Device Manager but it was not
> under the Network Adapter icon. It was all a bit confusing.
>
> Thanks again for your reply.
>
> Steve
>
>
>
> "SteveH" wrote:
>
>> Hello
>>
>> We have more than 3000 users on our institute's network and part of my job
>> is to troubleshoot network connection problems.
>>
>> I have today come across one I have not seen before: a user has brought her
>> laptop to be configured to our network so that she can access the Internet,
>> etc.
>>
>> However, in her Internet Connections dialogue box there is no LAN icon or
>> settings for me to configure! (She did have dial-up which she used on her
>> home network), but I need to configure her account (DNS settings, etc through
>> this missing LAN Connections dialogue box).
>>
>> What can I do to resolve this, please?
>>
>> Thanks.
>>
>> Steve