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Old 07-02-2008, 05:21 AM
RoseW
 
Posts: n/a
Re: Usb port stopped working
Andrew E. wrote:
| Windows will/would probably use drivers from 01.Try going to
| run,type: Msinfo32 Locate youre pc board chipset numbers,once
| thru,install the chip set installation utility from the mfg
| (intel/amd,etc),get the utility for that chip
| set,the latest utilities arent always the best if you run an older
| board...The
| utilities have the usb drivers.
|
| "RoseW" wrote:
|
|| A friend just reported that the USB port stopped working after she
|| had transferred some files from a memory stick. She used the 'safely
|| remove hardware' routine on Xp. Its a relatively new machine, still
|| under warranty. Her husband had brought files from his machine to
|| her for transfer which was done but afterwards the port would not
|| respond.
|| I suggested she uninstall the usb listings in the device manager,
|| reboot and let Windows reinstall those drivers. She reported there
|| were no Orange/Yellow ! marks beside the devices and the various
|| Services were not disabled.
|| I found the Microsoft Kb articles but I wondered if there were any
|| other websites that have 'troubleshooting usb suggestions'
|| Its difficult when its a long distance friend who reports minimal
|| detail by e-mail when something goes off other than the port is not
|| working now <grin> Rose
||
|| --
||
|| http://rwgallery.gogax.com/index.html

Thanks for the suggestion Andrew.
The friend isn't at this level so if the simple routines don't work I'll
second her thought to take it to the shop to have it checked out.
I did find other forums with people reporting the same 'stops working'
incident and it might just be the power management on the USB. Turning off
that facility appears to be a recommendation.
Rose

--

http://rwgallery.gogax.com/index.html


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