Yes, I can see the drive, and the name of the disk inserted. I can go there
and find the setup.exe or .ini and run it. Everything installs fine, the disk
just doesn't start up by itself.
Thanks.

"Don Phillipson" wrote:

> "dgfullin" <dgfullin@discussions.microsoft.com> wrote in message
> news:33B0A0DA-1F68-4532-ACD8-605F08C9CB3A@microsoft.com...
>
> > I just got a new machine and am running XP pro. I tied to install office,
> but
> > I put in the disk and nothing. i searched for help and opened my computer,
> > clicked on the writer and turned on autoplay. Put disk back in and now it
> > spins, but doesn't come up into install mode. Using Windows explorer I can
> do
> > this manually. My 2000 machine never did this, just came up and played.
> Any
> > suggestions?
>
> 1. If you bought this PC new with XP installed, you
> can call the vendor directly for advice.
> -- The autoplay feature is set on/off in the OS configuration.
> -- The OS may have been configured so that only the Administrator
> can add software (not the User as you logged in.)
>
> 2. Display your Office CD contents (in My Computer)
> to verify that the CD drive is reading the disk OK. If you
> see there any file with the strings AUTORUN or SETUP,
> double click on it to see if this begins the software
> instal routine.
>
> --
> Don Phillipson
> Carlsbad Springs
> (Ottawa, Canada)
>
>
>