rusty7010 wrote:

> I have to wait at least a couple of minutes for the Comcast page to load
> when I first get online. Is it Comcast, Microsoft or me? Do I have too
> many programs on the start-up or perhaps spyware, malware?? I can send a
> Hijack This report if that would help.

There is no way for us to tell. You provided no information about your
computer or whether this problem has always existed. And please don't post
a HijackThis log here. We don't analyze them in the MS newsgroups.

In my experience, the Comcast page is always slow to load because they have
so much cr*p on it, but it shouldn't really take "a couple of minutes". It
may feel slower to you than it really is or you may have something else
going on. Again, there's no way for us to tell from here.

Here are some general troubleshooting steps you can take:

Go through these general malware removal steps systematically -
http://www.elephantboycomputers.com/...moving_Malware

If the computer is clean, examine your Startup:

Start>Run>msconfig [enter]

This brings up the System Configuration Utility. Look on the Startup tab and
find the probable culprit. Uncheck the box next to its name, Apply and OK
out. You don't need to restart immediately, but the next time you do you'll
get a dialog saying you've used the Utility. Just tick the box that says in
effect, "don't bother me about this again".

Important - Do not use the System Configuration Utility to stop processes.
Instead, use Start>Run>services.msc [enter] and do not stop any services
unless you really, really know what you're doing.

How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560

The free Autoruns program is very useful for managing your Startup -
http://www.microsoft.com/technet/sys...s/default.mspx - Autoruns

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ