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Old 07-03-2008, 02:17 PM
rusty7010
 
Posts: n/a
Re: Start Up Page Slow To Load on Comcast
Thanks for the info. Will try what you suggest. Sorry about mentioning HJT.

I have a Dell Dimension 4600, running Windows XP Home Edition. About 3
weeks ago my hard drive became corrupted. My son-in-law fixed it, backing up
info. and then re-installing Windows XP. Since then I have had problems
finding programs I used to have, etc. I don't think this would cause any
"slow to load" problems. Thanks again for the help.

"Malke" wrote:

> rusty7010 wrote:
>
> > I have to wait at least a couple of minutes for the Comcast page to load
> > when I first get online. Is it Comcast, Microsoft or me? Do I have too
> > many programs on the start-up or perhaps spyware, malware?? I can send a
> > Hijack This report if that would help.

>
> There is no way for us to tell. You provided no information about your
> computer or whether this problem has always existed. And please don't post
> a HijackThis log here. We don't analyze them in the MS newsgroups.
>
> In my experience, the Comcast page is always slow to load because they have
> so much cr*p on it, but it shouldn't really take "a couple of minutes". It
> may feel slower to you than it really is or you may have something else
> going on. Again, there's no way for us to tell from here.
>
> Here are some general troubleshooting steps you can take:
>
> Go through these general malware removal steps systematically -
> http://www.elephantboycomputers.com/...moving_Malware
>
> If the computer is clean, examine your Startup:
>
> Start>Run>msconfig [enter]
>
> This brings up the System Configuration Utility. Look on the Startup tab and
> find the probable culprit. Uncheck the box next to its name, Apply and OK
> out. You don't need to restart immediately, but the next time you do you'll
> get a dialog saying you've used the Utility. Just tick the box that says in
> effect, "don't bother me about this again".
>
> Important - Do not use the System Configuration Utility to stop processes.
> Instead, use Start>Run>services.msc [enter] and do not stop any services
> unless you really, really know what you're doing.
>
> How to Troubleshoot By Using the Msconfig Utility in Windows XP -
> http://support.microsoft.com/?id=310560
>
> The free Autoruns program is very useful for managing your Startup -
> http://www.microsoft.com/technet/sys...s/default.mspx - Autoruns
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers - Don't Panic!
> FAQ - http://www.elephantboycomputers.com/#FAQ
>
>

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