Elmo;

How do I remove the activeX components. Also I cannot get to the McAfee web
site. That is why I downloaded AVG. But I cannot get to their update site
either. The same happens when I try to update AdWare. I can download the
initial program but no updates.

"Elmo" wrote:

> Joe McHale wrote:
> > I am working on a computer that had a number of spyware programs. I used AVG
> > 8.0 to remove them. Prior to using AVG my network card would not pull a dns
> > address, even if I manually entered a dns address, DNS lookup was not
> > working. I attempted to load XP service pack 3 hoping to correct the network
> > issue. SP 3 will not load and gives an error cannot copy clbcatex.dll and
> > clbcatq.dll. I searched the computer and cannot see those files in the system
> > 32 directory. I went to another computer and those files are there. I put
> > them on my thumb drive and was going to copy them to the defective computer.
> > Whenever I put the thumb drive in the infected computer I cannot see those
> > two dll files. I have even zipped them and still cannot see those files. I
> > have never seen anything like this. Help
>
> Here's what I would try: Boot to Safe Mode with Networking, open
> Internet Options and remove any ActiveX component that's damaged, or
> doesn't have information in the Properties. I recently had one that
> looked like a McAfee component, but every time I tried to read its
> Properties, Internet Options and IE would close. But I was able to
> right-click it, and click "Delete" to remove it.
>
> Then get virus definition updates, and run a complete scan. Also run
> Superantispyware, or one of the other similar programs; you need to do
> at least two scans, or download David H. Lipman's MULTI_AV.EXE from:
> http://www.pctipp.ch/ds/28400/28470/Multi_AV.exe
> http://www.pctipp.ch/downloads/dl/35905.asp
>
> See if the files are then visible.
>
> --
> Joe =o)
>