Please initiate a manual visit to Microsoft Update either from the link
on the Start Menu or from within Internet Explorer.
When the error comes up again, close the browser.
Open the WindowsUpdate.log by going to Start > Run > type in

%windir%\windowsupdate.log

Click OK or press Enter
Scroll all the way to the bottom for the most recent entries
Copy and paste the last 50 or so lines into your reply, please.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Bill Ridgeway wrote:

> Thanks for the suggestions.
>
> I have tried methods 1 and 2 as suggested by TaurArian and run the script
> suggested by PaulM but on clicking on Microsoft Update I am still getting
> the error message "The website has encountered a problem and cannot display
> the page you are trying to views". If the past is anything if I were to get
> any further, after selecting <Express> and the update file I would still go
> into the eternal boot-up loop.
>
> Any other possible solutions would be gratefully received.
>
> Bill Ridgeway
>
>