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Old 07-09-2008, 12:50 AM
R. McCarty
 
Posts: n/a
Re: Microsoft Update & Zone Alarm 7.0
I have a number of PCs and only those with Zone Alarm are having
issues with KB951748. Obviously if the patch was at fault then the
entire XP base would be affected. Checkpoint is investigating and
will likely issue some sort of "Rapid Release" update to get users up
and running. Hopefully users won't uncheck the Hotfix and end up
with a system that isn't fully patched.


"Stephanie" <Stephanie@discussions.microsoft.com> wrote in message
news:9659D49F-941E-4186-AD74-B7D1952C4503@microsoft.com...
>
>
> "MowGreen [MVP]" wrote:
>
>> No, the issue is caused by Zone Alarm, as explained by a moderator in
>> the ZA Forum:
>> http://forum.zonelabs.org/zonelabs/b...ssage.id=52727
>>
>> > If the windows update changed the usual needed files for
>> > networking/internet, then the ZA will not
>> > see the changes and continue to use the previously known files and
>> > ignore the newer files. Even though
>> > the file names and locations are still the same from before, now the
>> > file size and checksums no longer
>> > match.

>>
>> This is wholly *** Checkpoint's fault ***, not Microsoft's.
>> Resetting the ZA database in Safe Mode is the recommended fix. Please
>> click the ZA Forum URL for the entire fix.
>> Setting security to "Medium" is not good practice.
>>
>>
>> MowGreen [MVP 2003-2008]
>> ===============
>> *-343-* FDNY
>> Never Forgotten
>> ===============
>>
>>
>> Stephanie wrote:
>>
>> >
>> > "Anthony Buckland" wrote:
>> >
>> >
>> >>"R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
>> >>news:%238Mhx7S4IHA.1204@TK2MSFTNGP04.phx.gbl.. .
>> >>
>> >>>Just a little info. Be careful of today's Microsoft Updates on
>> >>>machines
>> >>>that are using Zone Alarm Free ( Version 7.0.462 ) after rebooting the
>> >>>Zone Alarm client will block almost every web access with an alert.
>> >>>Still investigating and trying the newer 7.0.473 version to see if it
>> >>>will
>> >>>rectify the situation.
>> >>>
>> >>
>> >>I ran into the problem, and I'm using 7.0.473.000.
>> >>It seems a bad idea to implement update KB951748 for the
>> >>time being, particularly since it shuts you off from this and other
>> >>discussions about it.
>> >>
>> >>
>> >>
>> >
>> >
>> > I reported this problem earlier on another forum. The problem is with
>> > the
>> > Update KB951748 and not ZoneAlarm. As mention, Internet coonection is
>> > re-established on a firewall setting of Medium. Uninstalling the
>> > update
>> > allows you to reset ZA to the highest setting.
>> >
>> > I had this update as a notification (yellow shield) in tray. Since it
>> > wouldn't go away, I had to go to the Update site and select 'do not
>> > show this
>> > update' to get rid of it.
>> >
>> > Will reset for the update once the problem with ZA is fixed. I would
>> > be
>> > interested to know if this update affected other firewalls.
>> >
>> > Ron

>
> Sorry. I disagree that it is ZA's fault since nothing has been determined
> other than uninstalling the update allows ZA to return to the highest mode
> for its firewall. It's too soon to say one way or the other what the
> exact
> cause is, but Microsoft is "famous" for issuing updates and patches that
> don't work. It's just the cost of trying to satisfy a lot of different
> O/Ses
> and software although I think it could have been tested on the more
> popular
> software people use before being released.
>
> Ron



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