Depends on which xp SP is installed,if SP2 or less,You can start
with:http://www.microsoft.com/technet/sec.../MS07-006.mspx
That dates 02/07,keep going back within a year or so,there's a couple more.

"James" wrote:

> I have a very stubborn problem here. I'm look for anyone else's help. At
> startup and error box comes up saying "windows explorer has encountered a
> problem and needs to close. We are sorry for the inconvenience." The
> startbar is also frozen so I have to use command lines.
>
> I have cleaned up my computer from malware and virus using DrWeb CureIt!,
> Malwarebytes, CCleaner, SuperAntiSpyware, Spybot Search and Destroy, OneCare
> Scanner, avast scanner and Norton 2008. The error also occurs when trying to
> move a file in safe mode. I have checked and unchecked startup items to see
> if I could stop the error message but none of them worked. Clean booting
> didn't fix the problem. I have sent my HiJack this log to a technical
> support person and I have already fixed the items that he said. I have run
> sfc scannow and it found nothing. I also have run chkdsk and it also didn't
> fix anything. Every system restore point I try to use says it didn't change
> because there were no changes to make. I do not have the windows xp
> Installation CD since Best Buy installed it at purchase. I can get into
> recovery console though. Making a new user account doesn't work either.
> This isn't a result from downloading XP SP3. I got SP3 on May 6th and this
> problem started July 4th. I did however uninstall and then reinstall sp3 but
> nothing fixed. I'm also up to date on everything from microsoft update to
> the definitions of my cleaning tools.
>
> If anyone can help me please post but please read everthing I have done
> already since the problem still exists.----Thanks