Formatting Windows XP - change to Windows Vista - Corrupt files

Hi there,

I am wondering if somebody can please help me. My computer all of a sudden
started running really slow after I put my blackberry program on it, however
I removed the program and it still ran slow. Went to get some more RAM put in
and the guy said my computer was corrupt, and that RAM wasnt my problem. So I
need to format my computer.

I realise this means taking everything off, I do have an external hard drive
but can somebody please help me through the steps of formatting. I also dont
realy want to loose all the programs I have put on such as MYOB, Norton etc

My other question is I dont actually have the XP disk, I didnt seem to
recieve it with the computer, however I have got one off a famil member but
its an earlier version, can I put Windows Vitsa on and use the same product
key that came with my computer, the guy at the shop said this was possible,
however I just wanted to check, If i am going to re-install it all I maise
well put the newer version on.

Thankyou for your help in advance!!

Cheers

"Nay_82" wrote:

> Hi there,
>
> I am wondering if somebody can please help me. My computer all of a sudden
> started running really slow after I put my blackberry program on it, however
> I removed the program and it still ran slow.

I can certainly confirm that a few of our people bought Blackberries (and
inevitably started pestering me to rejig the mailserver so they could use
them for 'push' mode email :-/) - anyway the units are good as phones go,
but the desktop software causes problems.

I think the guy you spoke to is flannelling. If you cannot uninstall the
Blackberry software in the normal way, I'd suggest trying a System Restore
rollback.

Start>{All Programs}>Accessories>System Tools>System Restore.

Also, run msconfig and check for unwanted self-starting processes.

The other point is that the computer might have (coincidentally) picked-up
unrelated malware. Scan with Lavasoft Ad-Aware, http://www.lavasoftusa.com