"Karen" wrote:
> hi, im using windows XP and everytime i open my computer i kept on getting
> this error message:
> Error in c:\windows\system32{0997e332-01e5-2047-60a9-f03c261b1acf}.dll
> Missing entry
llInit
>
> Also, im getting this error message when turning off my computer:
> The application failed to initialize because windows is shutting down
>
> Please help......
Read the info here first then scan for malware and viruses by performing the
cleaning steps below.
http://forums.spybot.info/showthread.php?p=195996
Download this tool "AutoRuns for Windows" to remove the entry from the start
up apps:
http://technet.microsoft.com/en-us/s.../bb963902.aspx
On the registry Editor locate these Keys:
[-] HKEY_CURRENY_USER\Software\Microsoft\Windows\Curre ntVersion\Run =
in the right Pane/windows locate this
"c:\windows\system32{0997e332-01e5-2047-60a9-f03c261b1acf}.dll" remove it
from there.
The same with this Key:
[-] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Run =
n the right Pane/windows locate this
"c:\windows\system32{0997e332-01e5-2047-60a9-f03c261b1acf}.dll" remove it
from there.
Unexplained computer behaviour may be caused by deceptive software
http://support.microsoft.com/kb/827315
Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
2.... And also for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/supe...freevspro.html
http://onecare.live.com/site/en-gb/d....htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
Run a scan from here on-line:
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
http://security.symantec.com/sscv6/d...d=ie&venid=sym
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Do...eeRemovalTool/
http://free.grisoft.com/
=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796
HTH.
nass
-------
http://www.nasstec.co.uk