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Can't open programs

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  #1 (permalink)  
Old 04-30-2008, 12:19 PM
phil j.
 
Posts: n/a
Can't open programs
Having a problem with running programs/opening files. Basically, i can't do
either. I know it's not the mouse button as this works on the Start Menu.
I've checked all the external connections as well. Any ideas? Thank you.
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  #2 (permalink)  
Old 04-30-2008, 12:47 PM
Malke
 
Posts: n/a
Re: Can't open programs
phil j. wrote:

> Having a problem with running programs/opening files. Basically, i can't
> do either. I know it's not the mouse button as this works on the Start
> Menu. I've checked all the external connections as well. Any ideas? Thank
> you.


I'm sorry but this isn't enough information to give you focused help. Please
see these links for what details you need to include in your next post:

http://www.elephantboycomputers.com/page2.html#Usenet
http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question

In the meantime:

The First Question Of Troubleshooting: what changed between the time things
worked and the time they didn't?

The Second Question of Windows Troubleshooting: what is the malware/virus
status of the machine? If you think it is clean, what programs (and
versions) did you use to determine this?

Be sure the computer is clean:
http://www.elephantboycomputers.com/...moving_Malware

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!
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  #3 (permalink)  
Old 04-30-2008, 01:14 PM
Don Phillipson
 
Posts: n/a
Re: Can't open programs
"phil j." <phil j.@discussions.microsoft.com> wrote in message
news:57FD0A6C-1BBB-4793-BA40-774F872DC264@microsoft.com...

> Having a problem with running programs/opening files. Basically, i can't

do
> either. I know it's not the mouse button as this works on the Start Menu.


We need at least one example. More often than not, "running a program" =
"opening a file," i.e. we cannot interpret your "either." Which apps fail
to start and how: e.g. if you click on a BMP file, this is supposed to
load MSPAINT. But another route to the same function is to start
MSPAINT from the / Start button and then / File / Open to load
the BMP file. Malconfiguration might mean one route succeeds and the other
fails: but we need to know what happens with you.

--
Don Phillipson
Carlsbad Springs
(Ottawa, Canada)


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