Red X in Index

sfc /scannow didn't work, but installing SP3 solved the problem. Thanks
very much for your help.
--
kennym


"nass" wrote:

>
>
> Open run and type in :
> sfc /scannow click [OK] and get your XP CD handy you may need to insert it
> in.
>
> If that didn't help try to run windows updates and install all security
> updates.
>
> "kennym" wrote:
>
> > Hi nass,
> > 1st suggestion: I got as far as the 2nd line in the command prompt, then
> > got a message saying " The filename, directory name or volume label syntax is
> > incorrect. 2nd suggestion: After installing, got a message saying 'Windows
> > cannot find 'helpctr.exe' I restored after both tries, so I'm back where I
> > started. Maybe I should go back to the very first restore point--would a
> > point be installed when XP is installed?
> > --
> > kennym
> >
> >
> > "nass" wrote:
> >
> > >
> > >
> > > Hi Kennym,
> > > Reinstalling Help and Support Center in Windows XP:
> > > http://windowsxp.mvps.org/rebuildhelp.htm
> > > Restore Help and Support Service
> > > http://www.kellys-korner-xp.com/regs...lpnsupport.reg
> > >
> > > Reboot your machine after the execution of the reg file.
> > >
> > > Restore your System if the above didn't help.
> > >
> > > HTH,
> > > nass
> > > "kennym" wrote:
> > >
> > > > "nass"-- I have tried registering 'hhctrl.ocx' (didn't work) and
> > > > installing patch 811630 (got a message saying SP2 is more up to date)
> > > > --
> > > > kennym
> > > > "taurarion" --I checked the MS update you provided, but don't know where
> > > > to start. I have installed all updates except SP3
> > > >
> > > > "nass" wrote:
> > > >
> > > > >
> > > > >
> > > > > "kennym" wrote:
> > > > >
> > > > > > Hi,
> > > > > > I posted a question here a few days ago, and got an answer, but now I can't
> > > > > > find it.
> > > > > > I find this website kind of confusing.
> > > > > > Anyway, I'll try again. I'm running XP Home SP2 in dual boot mode with
> > > > > > ME. XP was installed on a new blank hard disk; ME is on the old hard disk.
> > > > > > When I click on Index in Help & Support in XP, all I get is a small red X
> > > > > > in a black box, no list. XP has been installed for only a couple of months,
> > > > > > and I have not moved many programmes from ME. I have been uninstalling them
> > > > > > one by one, to see if one was at fault, but no luck. I have run a virus scan
> > > > > > a couple of times (AVG free) with no result.
> > > > > > I would appreciate any help.
> > > > > > --
> > > > > > kennym
> > > > >
> > > > >
> > > > > Help and Support Center Index is blank with a red X mark
> > > > > http://windowsxp.mvps.org/helpctrindex.htm
> > > > >
> > > > > --
> > > > >
> > > > > TaurArian [MVP] 2005-2009 - Update Services
> > > > > http://taurarian.mvps.org
> > > > > ======================================
> > > > > How to ask a question: http://support.microsoft.com/kb/555375
> > > > > Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
> > > > >
> > > > >
> > > > > "kennym" <kennym@discussions.microsoft.com> wrote in message
> > > > > news:FD984265-D710-4003-8CF3-079B08D1CEF1@microsoft.com...
> > > > > > When I click on 'Index' in Help & Support all I get is an empty box with
> > > > > > a
> > > > > > little red x in a black box in the corner. I have a dual boot with XP on
> > > > > > a
> > > > > > new blank hard drive, and ME on a separate hard drive. I have tried
> > > > > > uninstalling some programmes on XP--Sygate firewall, Avast anti-virus with
> > > > > > no
> > > > > > luck.
> > > > > > I would appreciate any help I could get.
> > > > > > --
> > > > > > kennym
> > > > >
> > > > >

You're welcome!

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog http://www.winhelponline.com/blog


"kennym" <kennym@discussions.microsoft.com> wrote in message
news:3E8D5AC2-90DD-4FC1-B4C5-626058F5AA22@microsoft.com...
> Installing SP3 solved the problem. Thanks very much for your help.
> --
> kennym
>
>
> "Ramesh Srinivasan, MS-MVP" wrote:
>
>> SP3 + Updates released after SP3.
>>
>> --
>> Regards,
>>
>> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
>> The Winhelponline Blog http://www.winhelponline.com/blog
>>
>>