Red X in Index

Hi,
I posted a question here a few days ago, and got an answer, but now I can't
find it.
I find this website kind of confusing.
Anyway, I'll try again. I'm running XP Home SP2 in dual boot mode with
ME. XP was installed on a new blank hard disk; ME is on the old hard disk.
When I click on Index in Help & Support in XP, all I get is a small red X
in a black box, no list. XP has been installed for only a couple of months,
and I have not moved many programmes from ME. I have been uninstalling them
one by one, to see if one was at fault, but no luck. I have run a virus scan
a couple of times (AVG free) with no result.
I would appreciate any help.
--
kennym

"kennym" wrote:

> Hi,
> I posted a question here a few days ago, and got an answer, but now I can't
> find it.
> I find this website kind of confusing.
> Anyway, I'll try again. I'm running XP Home SP2 in dual boot mode with
> ME. XP was installed on a new blank hard disk; ME is on the old hard disk.
> When I click on Index in Help & Support in XP, all I get is a small red X
> in a black box, no list. XP has been installed for only a couple of months,
> and I have not moved many programmes from ME. I have been uninstalling them
> one by one, to see if one was at fault, but no luck. I have run a virus scan
> a couple of times (AVG free) with no result.
> I would appreciate any help.
> --
> kennym


Help and Support Center Index is blank with a red X mark
http://windowsxp.mvps.org/helpctrindex.htm

--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"kennym" <kennym@discussions.microsoft.com> wrote in message
news:FD984265-D710-4003-8CF3-079B08D1CEF1@microsoft.com...
> When I click on 'Index' in Help & Support all I get is an empty box with
> a
> little red x in a black box in the corner. I have a dual boot with XP on
> a
> new blank hard drive, and ME on a separate hard drive. I have tried
> uninstalling some programmes on XP--Sygate firewall, Avast anti-virus with
> no
> luck.
> I would appreciate any help I could get.
> --
> kennym

"nass"-- I have tried registering 'hhctrl.ocx' (didn't work) and
installing patch 811630 (got a message saying SP2 is more up to date)
--
kennym
"taurarion" --I checked the MS update you provided, but don't know where
to start. I have installed all updates except SP3

"nass" wrote:

>
>
> "kennym" wrote:
>
> > Hi,
> > I posted a question here a few days ago, and got an answer, but now I can't
> > find it.
> > I find this website kind of confusing.
> > Anyway, I'll try again. I'm running XP Home SP2 in dual boot mode with
> > ME. XP was installed on a new blank hard disk; ME is on the old hard disk.
> > When I click on Index in Help & Support in XP, all I get is a small red X
> > in a black box, no list. XP has been installed for only a couple of months,
> > and I have not moved many programmes from ME. I have been uninstalling them
> > one by one, to see if one was at fault, but no luck. I have run a virus scan
> > a couple of times (AVG free) with no result.
> > I would appreciate any help.
> > --
> > kennym
>
>
> Help and Support Center Index is blank with a red X mark
> http://windowsxp.mvps.org/helpctrindex.htm
>
> --
>
> TaurArian [MVP] 2005-2009 - Update Services
> http://taurarian.mvps.org
> ======================================
> How to ask a question: http://support.microsoft.com/kb/555375
> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
>
>
> "kennym" <kennym@discussions.microsoft.com> wrote in message
> news:FD984265-D710-4003-8CF3-079B08D1CEF1@microsoft.com...
> > When I click on 'Index' in Help & Support all I get is an empty box with
> > a
> > little red x in a black box in the corner. I have a dual boot with XP on
> > a
> > new blank hard drive, and ME on a separate hard drive. I have tried
> > uninstalling some programmes on XP--Sygate firewall, Avast anti-virus with
> > no
> > luck.
> > I would appreciate any help I could get.
> > --
> > kennym
>
>

Hi Kennym,
Reinstalling Help and Support Center in Windows XP:
http://windowsxp.mvps.org/rebuildhelp.htm
Restore Help and Support Service
http://www.kellys-korner-xp.com/regs...lpnsupport.reg

Reboot your machine after the execution of the reg file.

Restore your System if the above didn't help.

HTH,
nass
"kennym" wrote:

> "nass"-- I have tried registering 'hhctrl.ocx' (didn't work) and
> installing patch 811630 (got a message saying SP2 is more up to date)
> --
> kennym
> "taurarion" --I checked the MS update you provided, but don't know where
> to start. I have installed all updates except SP3
>
> "nass" wrote:
>
> >
> >
> > "kennym" wrote:
> >
> > > Hi,
> > > I posted a question here a few days ago, and got an answer, but now I can't
> > > find it.
> > > I find this website kind of confusing.
> > > Anyway, I'll try again. I'm running XP Home SP2 in dual boot mode with
> > > ME. XP was installed on a new blank hard disk; ME is on the old hard disk.
> > > When I click on Index in Help & Support in XP, all I get is a small red X
> > > in a black box, no list. XP has been installed for only a couple of months,
> > > and I have not moved many programmes from ME. I have been uninstalling them
> > > one by one, to see if one was at fault, but no luck. I have run a virus scan
> > > a couple of times (AVG free) with no result.
> > > I would appreciate any help.
> > > --
> > > kennym
> >
> >
> > Help and Support Center Index is blank with a red X mark
> > http://windowsxp.mvps.org/helpctrindex.htm
> >
> > --
> >
> > TaurArian [MVP] 2005-2009 - Update Services
> > http://taurarian.mvps.org
> > ======================================
> > How to ask a question: http://support.microsoft.com/kb/555375
> > Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
> >
> >
> > "kennym" <kennym@discussions.microsoft.com> wrote in message
> > news:FD984265-D710-4003-8CF3-079B08D1CEF1@microsoft.com...
> > > When I click on 'Index' in Help & Support all I get is an empty box with
> > > a
> > > little red x in a black box in the corner. I have a dual boot with XP on
> > > a
> > > new blank hard drive, and ME on a separate hard drive. I have tried
> > > uninstalling some programmes on XP--Sygate firewall, Avast anti-virus with
> > > no
> > > luck.
> > > I would appreciate any help I could get.
> > > --
> > > kennym
> >
> >

Simple fix: Fully patch the system. This installs the latest version of
hhctrl.ocx.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog http://www.winhelponline.com/blog


"kennym" <kennym@discussions.microsoft.com> wrote in message
news:5E49863F-7FCF-4832-BF8B-00ECD74FD000@microsoft.com...
> "nass"-- I have tried registering 'hhctrl.ocx' (didn't work) and
> installing patch 811630 (got a message saying SP2 is more up to date)
> --
> kennym
> "taurarion" --I checked the MS update you provided, but don't know where
> to start. I have installed all updates except SP3
>
> "nass" wrote:
>
>>
>>
>> "kennym" wrote:
>>
>> > Hi,
>> > I posted a question here a few days ago, and got an answer, but now I
>> > can't
>> > find it.
>> > I find this website kind of confusing.
>> > Anyway, I'll try again. I'm running XP Home SP2 in dual boot mode
>> > with
>> > ME. XP was installed on a new blank hard disk; ME is on the old hard
>> > disk.
>> > When I click on Index in Help & Support in XP, all I get is a small
>> > red X
>> > in a black box, no list. XP has been installed for only a couple of
>> > months,
>> > and I have not moved many programmes from ME. I have been uninstalling
>> > them
>> > one by one, to see if one was at fault, but no luck. I have run a virus
>> > scan
>> > a couple of times (AVG free) with no result.
>> > I would appreciate any help.
>> > --
>> > kennym
>>
>>
>> Help and Support Center Index is blank with a red X mark
>> http://windowsxp.mvps.org/helpctrindex.htm
>>
>> --
>>
>> TaurArian [MVP] 2005-2009 - Update Services
>> http://taurarian.mvps.org
>> ======================================
>> How to ask a question: http://support.microsoft.com/kb/555375
>> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
>>
>>
>> "kennym" <kennym@discussions.microsoft.com> wrote in message
>> news:FD984265-D710-4003-8CF3-079B08D1CEF1@microsoft.com...
>> > When I click on 'Index' in Help & Support all I get is an empty box
>> > with
>> > a
>> > little red x in a black box in the corner. I have a dual boot with XP
>> > on
>> > a
>> > new blank hard drive, and ME on a separate hard drive. I have tried
>> > uninstalling some programmes on XP--Sygate firewall, Avast anti-virus
>> > with
>> > no
>> > luck.
>> > I would appreciate any help I could get.
>> > --
>> > kennym
>>
>>

I'm not sure what you mean by "fully patch" I have installed all of the MS
updates except SP3.
--
kennym


"Ramesh Srinivasan, MS-MVP" wrote:

> Simple fix: Fully patch the system. This installs the latest version of
> hhctrl.ocx.
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> The Winhelponline Blog http://www.winhelponline.com/blog
>
>
> "kennym" <kennym@discussions.microsoft.com> wrote in message
> news:5E49863F-7FCF-4832-BF8B-00ECD74FD000@microsoft.com...
> > "nass"-- I have tried registering 'hhctrl.ocx' (didn't work) and
> > installing patch 811630 (got a message saying SP2 is more up to date)
> > --
> > kennym
> > "taurarion" --I checked the MS update you provided, but don't know where
> > to start. I have installed all updates except SP3
> >
> > "nass" wrote:
> >
> >>
> >>
> >> "kennym" wrote:
> >>
> >> > Hi,
> >> > I posted a question here a few days ago, and got an answer, but now I
> >> > can't
> >> > find it.
> >> > I find this website kind of confusing.
> >> > Anyway, I'll try again. I'm running XP Home SP2 in dual boot mode
> >> > with
> >> > ME. XP was installed on a new blank hard disk; ME is on the old hard
> >> > disk.
> >> > When I click on Index in Help & Support in XP, all I get is a small
> >> > red X
> >> > in a black box, no list. XP has been installed for only a couple of
> >> > months,
> >> > and I have not moved many programmes from ME. I have been uninstalling
> >> > them
> >> > one by one, to see if one was at fault, but no luck. I have run a virus
> >> > scan
> >> > a couple of times (AVG free) with no result.
> >> > I would appreciate any help.
> >> > --
> >> > kennym
> >>
> >>
> >> Help and Support Center Index is blank with a red X mark
> >> http://windowsxp.mvps.org/helpctrindex.htm
> >>
> >> --
> >>
> >> TaurArian [MVP] 2005-2009 - Update Services
> >> http://taurarian.mvps.org
> >> ======================================
> >> How to ask a question: http://support.microsoft.com/kb/555375
> >> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
> >>
> >>
> >> "kennym" <kennym@discussions.microsoft.com> wrote in message
> >> news:FD984265-D710-4003-8CF3-079B08D1CEF1@microsoft.com...
> >> > When I click on 'Index' in Help & Support all I get is an empty box
> >> > with
> >> > a
> >> > little red x in a black box in the corner. I have a dual boot with XP
> >> > on
> >> > a
> >> > new blank hard drive, and ME on a separate hard drive. I have tried
> >> > uninstalling some programmes on XP--Sygate firewall, Avast anti-virus
> >> > with
> >> > no
> >> > luck.
> >> > I would appreciate any help I could get.
> >> > --
> >> > kennym
> >>
> >>
>
>
>

SP3 + Updates released after SP3.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog http://www.winhelponline.com/blog


"kennym" <kennym@discussions.microsoft.com> wrote in message
news:B09B509B-8FC1-471A-81AC-AEFF3D57556F@microsoft.com...
> I'm not sure what you mean by "fully patch" I have installed all of the
> MS
> updates except SP3.
> --
> kennym
>
>
> "Ramesh Srinivasan, MS-MVP" wrote:
>
>> Simple fix: Fully patch the system. This installs the latest version of
>> hhctrl.ocx.
>>
>> --
>> Regards,
>>
>> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
>> The Winhelponline Blog http://www.winhelponline.com/blog
>>
>>
>> "kennym" <kennym@discussions.microsoft.com> wrote in message
>> news:5E49863F-7FCF-4832-BF8B-00ECD74FD000@microsoft.com...
>> > "nass"-- I have tried registering 'hhctrl.ocx' (didn't work) and
>> > installing patch 811630 (got a message saying SP2 is more up to date)
>> > --
>> > kennym
>> > "taurarion" --I checked the MS update you provided, but don't know
>> > where
>> > to start. I have installed all updates except SP3
>> >
>> > "nass" wrote:
>> >
>> >>
>> >>
>> >> "kennym" wrote:
>> >>
>> >> > Hi,
>> >> > I posted a question here a few days ago, and got an answer, but now
>> >> > I
>> >> > can't
>> >> > find it.
>> >> > I find this website kind of confusing.
>> >> > Anyway, I'll try again. I'm running XP Home SP2 in dual boot
>> >> > mode
>> >> > with
>> >> > ME. XP was installed on a new blank hard disk; ME is on the old hard
>> >> > disk.
>> >> > When I click on Index in Help & Support in XP, all I get is a
>> >> > small
>> >> > red X
>> >> > in a black box, no list. XP has been installed for only a couple of
>> >> > months,
>> >> > and I have not moved many programmes from ME. I have been
>> >> > uninstalling
>> >> > them
>> >> > one by one, to see if one was at fault, but no luck. I have run a
>> >> > virus
>> >> > scan
>> >> > a couple of times (AVG free) with no result.
>> >> > I would appreciate any help.
>> >> > --
>> >> > kennym
>> >>
>> >>
>> >> Help and Support Center Index is blank with a red X mark
>> >> http://windowsxp.mvps.org/helpctrindex.htm
>> >>
>> >> --
>> >>
>> >> TaurArian [MVP] 2005-2009 - Update Services
>> >> http://taurarian.mvps.org
>> >> ======================================
>> >> How to ask a question: http://support.microsoft.com/kb/555375
>> >> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
>> >>
>> >>
>> >> "kennym" <kennym@discussions.microsoft.com> wrote in message
>> >> news:FD984265-D710-4003-8CF3-079B08D1CEF1@microsoft.com...
>> >> > When I click on 'Index' in Help & Support all I get is an empty box
>> >> > with
>> >> > a
>> >> > little red x in a black box in the corner. I have a dual boot with
>> >> > XP
>> >> > on
>> >> > a
>> >> > new blank hard drive, and ME on a separate hard drive. I have tried
>> >> > uninstalling some programmes on XP--Sygate firewall, Avast
>> >> > anti-virus
>> >> > with
>> >> > no
>> >> > luck.
>> >> > I would appreciate any help I could get.
>> >> > --
>> >> > kennym
>> >>
>> >>
>>
>>
>>

Hi nass,
1st suggestion: I got as far as the 2nd line in the command prompt, then
got a message saying " The filename, directory name or volume label syntax is
incorrect. 2nd suggestion: After installing, got a message saying 'Windows
cannot find 'helpctr.exe' I restored after both tries, so I'm back where I
started. Maybe I should go back to the very first restore point--would a
point be installed when XP is installed?
--
kennym


"nass" wrote:

>
>
> Hi Kennym,
> Reinstalling Help and Support Center in Windows XP:
> http://windowsxp.mvps.org/rebuildhelp.htm
> Restore Help and Support Service
> http://www.kellys-korner-xp.com/regs...lpnsupport.reg
>
> Reboot your machine after the execution of the reg file.
>
> Restore your System if the above didn't help.
>
> HTH,
> nass
> "kennym" wrote:
>
> > "nass"-- I have tried registering 'hhctrl.ocx' (didn't work) and
> > installing patch 811630 (got a message saying SP2 is more up to date)
> > --
> > kennym
> > "taurarion" --I checked the MS update you provided, but don't know where
> > to start. I have installed all updates except SP3
> >
> > "nass" wrote:
> >
> > >
> > >
> > > "kennym" wrote:
> > >
> > > > Hi,
> > > > I posted a question here a few days ago, and got an answer, but now I can't
> > > > find it.
> > > > I find this website kind of confusing.
> > > > Anyway, I'll try again. I'm running XP Home SP2 in dual boot mode with
> > > > ME. XP was installed on a new blank hard disk; ME is on the old hard disk.
> > > > When I click on Index in Help & Support in XP, all I get is a small red X
> > > > in a black box, no list. XP has been installed for only a couple of months,
> > > > and I have not moved many programmes from ME. I have been uninstalling them
> > > > one by one, to see if one was at fault, but no luck. I have run a virus scan
> > > > a couple of times (AVG free) with no result.
> > > > I would appreciate any help.
> > > > --
> > > > kennym
> > >
> > >
> > > Help and Support Center Index is blank with a red X mark
> > > http://windowsxp.mvps.org/helpctrindex.htm
> > >
> > > --
> > >
> > > TaurArian [MVP] 2005-2009 - Update Services
> > > http://taurarian.mvps.org
> > > ======================================
> > > How to ask a question: http://support.microsoft.com/kb/555375
> > > Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
> > >
> > >
> > > "kennym" <kennym@discussions.microsoft.com> wrote in message
> > > news:FD984265-D710-4003-8CF3-079B08D1CEF1@microsoft.com...
> > > > When I click on 'Index' in Help & Support all I get is an empty box with
> > > > a
> > > > little red x in a black box in the corner. I have a dual boot with XP on
> > > > a
> > > > new blank hard drive, and ME on a separate hard drive. I have tried
> > > > uninstalling some programmes on XP--Sygate firewall, Avast anti-virus with
> > > > no
> > > > luck.
> > > > I would appreciate any help I could get.
> > > > --
> > > > kennym
> > >
> > >

Open run and type in :
sfc /scannow click [OK] and get your XP CD handy you may need to insert it
in.

If that didn't help try to run windows updates and install all security
updates.

"kennym" wrote:

> Hi nass,
> 1st suggestion: I got as far as the 2nd line in the command prompt, then
> got a message saying " The filename, directory name or volume label syntax is
> incorrect. 2nd suggestion: After installing, got a message saying 'Windows
> cannot find 'helpctr.exe' I restored after both tries, so I'm back where I
> started. Maybe I should go back to the very first restore point--would a
> point be installed when XP is installed?
> --
> kennym
>
>
> "nass" wrote:
>
> >
> >
> > Hi Kennym,
> > Reinstalling Help and Support Center in Windows XP:
> > http://windowsxp.mvps.org/rebuildhelp.htm
> > Restore Help and Support Service
> > http://www.kellys-korner-xp.com/regs...lpnsupport.reg
> >
> > Reboot your machine after the execution of the reg file.
> >
> > Restore your System if the above didn't help.
> >
> > HTH,
> > nass
> > "kennym" wrote:
> >
> > > "nass"-- I have tried registering 'hhctrl.ocx' (didn't work) and
> > > installing patch 811630 (got a message saying SP2 is more up to date)
> > > --
> > > kennym
> > > "taurarion" --I checked the MS update you provided, but don't know where
> > > to start. I have installed all updates except SP3
> > >
> > > "nass" wrote:
> > >
> > > >
> > > >
> > > > "kennym" wrote:
> > > >
> > > > > Hi,
> > > > > I posted a question here a few days ago, and got an answer, but now I can't
> > > > > find it.
> > > > > I find this website kind of confusing.
> > > > > Anyway, I'll try again. I'm running XP Home SP2 in dual boot mode with
> > > > > ME. XP was installed on a new blank hard disk; ME is on the old hard disk.
> > > > > When I click on Index in Help & Support in XP, all I get is a small red X
> > > > > in a black box, no list. XP has been installed for only a couple of months,
> > > > > and I have not moved many programmes from ME. I have been uninstalling them
> > > > > one by one, to see if one was at fault, but no luck. I have run a virus scan
> > > > > a couple of times (AVG free) with no result.
> > > > > I would appreciate any help.
> > > > > --
> > > > > kennym
> > > >
> > > >
> > > > Help and Support Center Index is blank with a red X mark
> > > > http://windowsxp.mvps.org/helpctrindex.htm
> > > >
> > > > --
> > > >
> > > > TaurArian [MVP] 2005-2009 - Update Services
> > > > http://taurarian.mvps.org
> > > > ======================================
> > > > How to ask a question: http://support.microsoft.com/kb/555375
> > > > Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
> > > >
> > > >
> > > > "kennym" <kennym@discussions.microsoft.com> wrote in message
> > > > news:FD984265-D710-4003-8CF3-079B08D1CEF1@microsoft.com...
> > > > > When I click on 'Index' in Help & Support all I get is an empty box with
> > > > > a
> > > > > little red x in a black box in the corner. I have a dual boot with XP on
> > > > > a
> > > > > new blank hard drive, and ME on a separate hard drive. I have tried
> > > > > uninstalling some programmes on XP--Sygate firewall, Avast anti-virus with
> > > > > no
> > > > > luck.
> > > > > I would appreciate any help I could get.
> > > > > --
> > > > > kennym
> > > >
> > > >

Installing SP3 solved the problem. Thanks very much for your help.
--
kennym


"Ramesh Srinivasan, MS-MVP" wrote:

> SP3 + Updates released after SP3.
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> The Winhelponline Blog http://www.winhelponline.com/blog
>
>
> "kennym" <kennym@discussions.microsoft.com> wrote in message
> news:B09B509B-8FC1-471A-81AC-AEFF3D57556F@microsoft.com...
> > I'm not sure what you mean by "fully patch" I have installed all of the
> > MS
> > updates except SP3.
> > --
> > kennym
> >
> >
> > "Ramesh Srinivasan, MS-MVP" wrote:
> >
> >> Simple fix: Fully patch the system. This installs the latest version of
> >> hhctrl.ocx.
> >>
> >> --
> >> Regards,
> >>
> >> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> >> The Winhelponline Blog http://www.winhelponline.com/blog
> >>
> >>
> >> "kennym" <kennym@discussions.microsoft.com> wrote in message
> >> news:5E49863F-7FCF-4832-BF8B-00ECD74FD000@microsoft.com...
> >> > "nass"-- I have tried registering 'hhctrl.ocx' (didn't work) and
> >> > installing patch 811630 (got a message saying SP2 is more up to date)
> >> > --
> >> > kennym
> >> > "taurarion" --I checked the MS update you provided, but don't know
> >> > where
> >> > to start. I have installed all updates except SP3
> >> >
> >> > "nass" wrote:
> >> >
> >> >>
> >> >>
> >> >> "kennym" wrote:
> >> >>
> >> >> > Hi,
> >> >> > I posted a question here a few days ago, and got an answer, but now
> >> >> > I
> >> >> > can't
> >> >> > find it.
> >> >> > I find this website kind of confusing.
> >> >> > Anyway, I'll try again. I'm running XP Home SP2 in dual boot
> >> >> > mode
> >> >> > with
> >> >> > ME. XP was installed on a new blank hard disk; ME is on the old hard
> >> >> > disk.
> >> >> > When I click on Index in Help & Support in XP, all I get is a
> >> >> > small
> >> >> > red X
> >> >> > in a black box, no list. XP has been installed for only a couple of
> >> >> > months,
> >> >> > and I have not moved many programmes from ME. I have been
> >> >> > uninstalling
> >> >> > them
> >> >> > one by one, to see if one was at fault, but no luck. I have run a
> >> >> > virus
> >> >> > scan
> >> >> > a couple of times (AVG free) with no result.
> >> >> > I would appreciate any help.
> >> >> > --
> >> >> > kennym
> >> >>
> >> >>
> >> >> Help and Support Center Index is blank with a red X mark
> >> >> http://windowsxp.mvps.org/helpctrindex.htm
> >> >>
> >> >> --
> >> >>
> >> >> TaurArian [MVP] 2005-2009 - Update Services
> >> >> http://taurarian.mvps.org
> >> >> ======================================
> >> >> How to ask a question: http://support.microsoft.com/kb/555375
> >> >> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
> >> >>
> >> >>
> >> >> "kennym" <kennym@discussions.microsoft.com> wrote in message
> >> >> news:FD984265-D710-4003-8CF3-079B08D1CEF1@microsoft.com...
> >> >> > When I click on 'Index' in Help & Support all I get is an empty box
> >> >> > with
> >> >> > a
> >> >> > little red x in a black box in the corner. I have a dual boot with
> >> >> > XP
> >> >> > on
> >> >> > a
> >> >> > new blank hard drive, and ME on a separate hard drive. I have tried
> >> >> > uninstalling some programmes on XP--Sygate firewall, Avast
> >> >> > anti-virus
> >> >> > with
> >> >> > no
> >> >> > luck.
> >> >> > I would appreciate any help I could get.
> >> >> > --
> >> >> > kennym
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>