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Nero Uninstall Issue

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  #1 (permalink)  
Old 03-25-2008, 02:25 PM
JCO
 
Posts: n/a
Nero Uninstall Issue
I had the Nero 8 Demo installed, but no longer have the original
installation files. I now have the full blown licensed version of Nero 7
(which is actually Nero 7.9). I can't install the 7.9 version because the
system detects a newer version (even though the newer version Demo period
has expired). I can't uninstall version 8 because of some errors.

How can I get version 8 off my machine so I can install version 7.9?
I've tried renaming the folder on my harddrive and renaming the folder in
the Registry but Ver 7.9 still detects version 8 installed.

Thanks


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  #2 (permalink)  
Old 03-25-2008, 02:32 PM
Leonard Grey
 
Posts: n/a
Re: Nero Uninstall Issue
You have a question for Nero technical support or (probably better) a
newsgroup or forum that knows about Nero software.

---
Leonard Grey
Errare humanum est

JCO wrote:
> I had the Nero 8 Demo installed, but no longer have the original
> installation files. I now have the full blown licensed version of Nero 7
> (which is actually Nero 7.9). I can't install the 7.9 version because the
> system detects a newer version (even though the newer version Demo period
> has expired). I can't uninstall version 8 because of some errors.
>
> How can I get version 8 off my machine so I can install version 7.9?
> I've tried renaming the folder on my harddrive and renaming the folder in
> the Registry but Ver 7.9 still detects version 8 installed.
>
> Thanks
>
>

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  #3 (permalink)  
Old 03-25-2008, 06:21 PM
Yves Leclerc
 
Posts: n/a
Re: Nero Uninstall Issue

You could always re-download Nero 8 and then try uninstalling it.
http://www.nero.com/enu/downloads-nero8-trial.php


On 25/03/2008 " JCO" <J.Oliviero@verizon.net> wrote:
>I had the Nero 8 Demo installed, but no longer have the original
>installation files. I now have the full blown licensed version of Nero 7
>(which is actually Nero 7.9). I can't install the 7.9 version because the
>system detects a newer version (even though the newer version Demo period
>has expired). I can't uninstall version 8 because of some errors.
>
>How can I get version 8 off my machine so I can install version 7.9?
>I've tried renaming the folder on my harddrive and renaming the folder in
>the Registry but Ver 7.9 still detects version 8 installed.
>
>Thanks
>
>

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  #4 (permalink)  
Old 03-25-2008, 06:57 PM
nass
 
Posts: n/a
RE: Nero Uninstall Issue


"JCO" wrote:

> I had the Nero 8 Demo installed, but no longer have the original
> installation files. I now have the full blown licensed version of Nero 7
> (which is actually Nero 7.9). I can't install the 7.9 version because the
> system detects a newer version (even though the newer version Demo period
> has expired). I can't uninstall version 8 because of some errors.
>
> How can I get version 8 off my machine so I can install version 7.9?
> I've tried renaming the folder on my harddrive and renaming the folder in
> the Registry but Ver 7.9 still detects version 8 installed.
>
> Thanks


Hi JCO,
Try to use the Clean Tool for Nero8, then run a disk clean up on your
machine and Reboot then try the other version of Nero!.

Nero 8 CleanTool
http://www.nero.com/eng/support-nero...utilities.html
HTH.
nass
----
http://www.nasstec.co.uk
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  #5 (permalink)  
Old 03-25-2008, 07:18 PM
JCO
 
Posts: n/a
Re: Nero Uninstall Issue
Yes, if I can find it. That is what the problem is. I don't have the
download.
I will do some searching and see if it is something I can find and download
again. Just worried the installer will detect it and say that it is already
installed.

I will let you know if I can get this done (if I can find it).
Thanks

"Yves Leclerc" <yveslec(NOSPAM)@gmail.com> wrote in message
news:%2338ZTUqjIHA.4396@TK2MSFTNGP04.phx.gbl...
>
> You could always re-download Nero 8 and then try uninstalling it.
> http://www.nero.com/enu/downloads-nero8-trial.php
>
>
> On 25/03/2008 " JCO" <J.Oliviero@verizon.net> wrote:
>>I had the Nero 8 Demo installed, but no longer have the original
>>installation files. I now have the full blown licensed version of Nero 7
>>(which is actually Nero 7.9). I can't install the 7.9 version because the
>>system detects a newer version (even though the newer version Demo period
>>has expired). I can't uninstall version 8 because of some errors.
>>
>>How can I get version 8 off my machine so I can install version 7.9?
>>I've tried renaming the folder on my harddrive and renaming the folder in
>>the Registry but Ver 7.9 still detects version 8 installed.
>>
>>Thanks
>>
>>



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  #6 (permalink)  
Old 03-25-2008, 07:21 PM
JCO
 
Posts: n/a
Re: Nero Uninstall Issue
I will review and get back to you.
Thanks so much.

"nass" <nass@discussions.microsoft.com> wrote in message
news:22E6F13B-3EBB-41DB-BBF5-0A473DD97CE4@microsoft.com...
>
>
> "JCO" wrote:
>
>> I had the Nero 8 Demo installed, but no longer have the original
>> installation files. I now have the full blown licensed version of Nero 7
>> (which is actually Nero 7.9). I can't install the 7.9 version because
>> the
>> system detects a newer version (even though the newer version Demo period
>> has expired). I can't uninstall version 8 because of some errors.
>>
>> How can I get version 8 off my machine so I can install version 7.9?
>> I've tried renaming the folder on my harddrive and renaming the folder in
>> the Registry but Ver 7.9 still detects version 8 installed.
>>
>> Thanks

>
> Hi JCO,
> Try to use the Clean Tool for Nero8, then run a disk clean up on your
> machine and Reboot then try the other version of Nero!.
>
> Nero 8 CleanTool
> http://www.nero.com/eng/support-nero...utilities.html
> HTH.
> nass
> ----
> http://www.nasstec.co.uk



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  #7 (permalink)  
Old 03-25-2008, 09:29 PM
Tom [Pepper] Willett
 
Posts: n/a
Re: Nero Uninstall Issue
He gave you the URL to *re* download it ;-)

" JCO" <J.Oliviero@verizon.net> wrote in message
news:becGj.3640$Qv5.2418@trnddc03...
: Yes, if I can find it. That is what the problem is. I don't have the
: download.
: I will do some searching and see if it is something I can find and
download
: again. Just worried the installer will detect it and say that it is
already
: installed.
:
: I will let you know if I can get this done (if I can find it).
: Thanks
:
: "Yves Leclerc" <yveslec(NOSPAM)@gmail.com> wrote in message
: news:%2338ZTUqjIHA.4396@TK2MSFTNGP04.phx.gbl...
: >
: > You could always re-download Nero 8 and then try uninstalling it.
: > http://www.nero.com/enu/downloads-nero8-trial.php
: >
: >
: > On 25/03/2008 " JCO" <J.Oliviero@verizon.net> wrote:
: >>I had the Nero 8 Demo installed, but no longer have the original
: >>installation files. I now have the full blown licensed version of Nero
7
: >>(which is actually Nero 7.9). I can't install the 7.9 version because
the
: >>system detects a newer version (even though the newer version Demo
period
: >>has expired). I can't uninstall version 8 because of some errors.
: >>
: >>How can I get version 8 off my machine so I can install version 7.9?
: >>I've tried renaming the folder on my harddrive and renaming the folder
in
: >>the Registry but Ver 7.9 still detects version 8 installed.
: >>
: >>Thanks
: >>
: >>
:
:


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  #8 (permalink)  
Old 03-26-2008, 04:43 AM
JCO
 
Posts: n/a
Re: Nero Uninstall Issue
I downloaded and installed it. It had some errors installing but did not
abort.
It was a good enough installation that I was able to uninstall it.
Great... it worked.
Thanks again

"Tom [Pepper] Willett" <tom@youreadaisyifyoudo.com> wrote in message
news:uB1o%238rjIHA.4164@TK2MSFTNGP02.phx.gbl...
> He gave you the URL to *re* download it ;-)
>
> " JCO" <J.Oliviero@verizon.net> wrote in message
> news:becGj.3640$Qv5.2418@trnddc03...
> : Yes, if I can find it. That is what the problem is. I don't have the
> : download.
> : I will do some searching and see if it is something I can find and
> download
> : again. Just worried the installer will detect it and say that it is
> already
> : installed.
> :
> : I will let you know if I can get this done (if I can find it).
> : Thanks
> :
> : "Yves Leclerc" <yveslec(NOSPAM)@gmail.com> wrote in message
> : news:%2338ZTUqjIHA.4396@TK2MSFTNGP04.phx.gbl...
> : >
> : > You could always re-download Nero 8 and then try uninstalling it.
> : > http://www.nero.com/enu/downloads-nero8-trial.php
> : >
> : >
> : > On 25/03/2008 " JCO" <J.Oliviero@verizon.net> wrote:
> : >>I had the Nero 8 Demo installed, but no longer have the original
> : >>installation files. I now have the full blown licensed version of
> Nero
> 7
> : >>(which is actually Nero 7.9). I can't install the 7.9 version because
> the
> : >>system detects a newer version (even though the newer version Demo
> period
> : >>has expired). I can't uninstall version 8 because of some errors.
> : >>
> : >>How can I get version 8 off my machine so I can install version 7.9?
> : >>I've tried renaming the folder on my harddrive and renaming the folder
> in
> : >>the Registry but Ver 7.9 still detects version 8 installed.
> : >>
> : >>Thanks
> : >>
> : >>
> :
> :
>
>



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