If you are infected, good previous comments, could try this...
http://forums.malwarebytes.org/index.php?showtopic=9573
"Jose" <jose_ease@yahoo.com> wrote in message
news:f7020e3f-f163-4a86-af84-b3e8d377cd9c@q16g2000yqq.googlegroups.com...
On Feb 8, 11:24 am, helpplease <helpple...@discussions.microsoft.com>
wrote:
> HELP. my computer is an absolute mess. it takes forever to start up. i
> have media center but can't listen to music or watch videos because the
> computer is so slow that the sound skips. i ran superantispyware and avg
> and
> that did not help one bit. i removed norton prior to installing avg and
> removed windows defender (was told windows defender is spyware?) it seems
> as
> though it was after playing a game on facebook that my computer slowed
> down
> significantly.
> when i open task manager i end up with 5 little green boxes in the bottom
> right hand corner of computer screen. superantispyware icons showed up 4
> times at the bottom right hand corner, i guess they are opening multiple
> times?.
> i checked msconfig and it doesn't appear as though i have anything unusual
> running at start up.
> could installing itunes and then removing it and then reinstalling it
> cause
> problems? I followed instructions that i found online, used windows
> cleanup,
> i think that was what it was called, and removed all the necessary
> components
> (Bonjour, etc.)
> I do my banking online and installed a program called Rapport console, it
> is
> supposed to help so that key strokes can't be logged? I have disabled it
> to
> see if that made a difference (possible conflict with firewall )and it did
> not. i'm using avg for antivirus and windows firewall.
Lots of suggestions to check Task Manager, what do you see, copy up
some numbers, etc. There is way too much guessing, assumptions,
possibility of typos, back and forth, more questions, so why not post
a screen shot of your TM and there will be no guessing (no guessing
about your Task Manager anyway).
You can't upload a screenshot here, but you can upload it elsewhere
and we can see it.
Right click the Taskbar, choose Task Manager and select the Processes
tab.
Click View, Select Columns, check the box that says: Virtual Memory
Size. Expand the
width of the Task Manager box so you can see all the columns and
processes.
Double click a column heading in TM to sort by the column. For
example,
sort Task Manager by the CPU column.
Take a screenshot of what you see and upload the screenshot to one of
several
free picture hosting WWW sites.
When you are done, we will be able to see what you are seeing.
To create and post a screenshot:
Press the Print Scrn button to copy your entire screen to the Windows
clipboard.
Press Alt Print Scrn to copy just the active window to the Windows
clipboard.
Open MS Paint:
Start, Program Accessories, Paint
When Paint opens, press CTRL-V to paste the clipboard, save the new
Paint file
to your desktop or someplace you can remember. JPG files take up less
hard
disk space than BMP files and just as readable.
Make as many screenshots as you need. Practice makes perfect. Be
careful your
screenshot does not contain any personal information. Practice
viewing your images
before you upload them to be sure they are okay.
Some sites (like bleepingcomputer) will let you attach a file directly
to your post.
If the site has some kind of attachment/upload function it is usually
easiest just to
use it.
If there is no such function then use a free third party image hosting
WWW site.
Create a free account on some free picture hosting web site. You can
always remove
your account later if you want. Here are some free image hosting
sites:
http://www.imageshack.us/
http://photobucket.com/
Using your free account, upload your screenshot(s) (the JPG or BMP
files) to the
site and it will return to you a URL web address (a link) for your new
image(s)
that you can paste in a message post, email, etc.
When you are done, what you post for others to use should look
something like this:
http://img163.imageshack.us/img163/6...skmanagerr.jpg
Post that URL web address back here in your response and we can click
on the
address and see your screenshot. Post as many as you need - the sites
are free.