I currently am running XP on a DELL pc and accidentally hit the eject button
for the cd drive. now it wants to 'safely remove hardware' and I am not
able to use the cd rom and can't seem to find where to 'add new hardware'.
It is an 'HL-DT-ST RW/DVD GCC-4240N-(D
. The device does show up in Device
Manager but won't run a DVD or CD.
With the printer, since my cd rom won't work, I was trying to update and
reinstall my printer (HP Director was not working properly) and now I can't
get the file 'setupsw.msi' located on my pc and I can't seem to get the
'windows install' window to go away. I actually need to fix the cd rom so I
can use my cd that came with my printer. I did verify that the file is on
the disk through a different pc.