Jimmy B wrote:
>> Dave wrote:
>>> I have been searching for weeks now to find the exact thing to do
>>> about this problem. I type this into the search here:
>>> http://support.microsoft.com/ph/6794 and get a multitude of items to
>>> read. I
>>> can not understand most of this and wonder why there is not a more
>>> specific
>>> solution to this problem. I was hoping someone that has solved this
>>> problem
>>> can direct me to an easier fix.
>>>
>>> Thanks.
>>>
>>> Dave
>
> PA Bear [MS MVP] wrote:
>> First, see http://support.microsoft.com/kb/923100 (ignore the title).
>>
>> If no joy, see this recent post by my colleague MowGreen:
>> http://groups.google.com/group/micro...76de7769d04493
>> ===========
>> Windows Update-specific newsgroup:
>> news://msnews.microsoft.com/microsof....windowsupdate
>> ~~
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>
> Thanks for the reply and links. I have been trying everything that has
> been
> recommended but no good has come what-so-ever. I can not remove updates
> manually and running the removal tool results in an error window that asks
> to send report to Microsoft which I select not. It seems I have run into a
> brick wall and finding no solution. Unless I can find out how to get past
> these errors or there are any other ideas I most likely will have to do a
> repair install of WinXP.
>
> Thanks PA Bear.\
YW. Instead of a Repair Install, you might...
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB123456).
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site:
http://support.microsoft.com/common/international.aspx
For enterprise customers, support for security updates is available through
your usual support contacts.
--
~PA Bear