Outlook 97

Hi,

I have been using outlook 97 without any problems on a windows XP service
pack 2 machine for some time.

I recently had to re-install XP and now I can't open Outlook 97 ( just get a
send error report dialog box headed 'OUTLOOK.EXE has encountered a problem
and needs to close. We are sorry for the inconvenience'

Could anyone help resolve this please?

"Roger Thompson" <RogerThompson@discussions.microsoft.com> wrote in message
news43AF6A7-CC63-47FE-8F0C-67CA7D9C8C52@microsoft.com...
> Hi,
>
> I have been using outlook 97 without any problems on a windows XP service
> pack 2 machine for some time.
>
> I recently had to re-install XP and now I can't open Outlook 97 ( just get
> a
> send error report dialog box headed 'OUTLOOK.EXE has encountered a problem
> and needs to close. We are sorry for the inconvenience'
>
> Could anyone help resolve this please?
>

Have you tried an Outlook newsgroup?

Outlook was never a part of any versions of Windows. Outlook is a part of the
MS Office system. Outlook can also be purchased as a separate product. Since
you state that you reinstalled XP, may need to re-install your other
applications.

On 26/03/2008 Roger Thompson <RogerThompson@discussions.microsoft.com> wrote:
>Hi,
>
> I have been using outlook 97 without any problems on a windows XP service
>pack 2 machine for some time.
>
>I recently had to re-install XP and now I can't open Outlook 97 ( just get a
>send error report dialog box headed 'OUTLOOK.EXE has encountered a problem
>and needs to close. We are sorry for the inconvenience'
>
>Could anyone help resolve this please?
>

Have you reinstalled Outlook 97?

Outlook-specific newsgroups include:

news://msnews.microsoft.com/microsof...utlook.general
news://msnews.microsoft.com/microsof....configuration
news://msnews.microsoft.com/microsof...k.installation
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Roger Thompson wrote:
> Hi,
>
> I have been using outlook 97 without any problems on a windows XP service
> pack 2 machine for some time.
>
> I recently had to re-install XP and now I can't open Outlook 97 ( just get
> a
> send error report dialog box headed 'OUTLOOK.EXE has encountered a problem
> and needs to close. We are sorry for the inconvenience'
>
> Could anyone help resolve this please?

He's getting an outlook.exe message so it appears he has.

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:%23dh5F32jIHA.5724@TK2MSFTNGP03.phx.gbl...
> Have you reinstalled Outlook 97?
>
> Outlook-specific newsgroups include:
>
> news://msnews.microsoft.com/microsof...utlook.general
> news://msnews.microsoft.com/microsof....configuration
> news://msnews.microsoft.com/microsof...k.installation
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> Roger Thompson wrote:
>> Hi,
>>
>> I have been using outlook 97 without any problems on a windows XP service
>> pack 2 machine for some time.
>>
>> I recently had to re-install XP and now I can't open Outlook 97 ( just
>> get a
>> send error report dialog box headed 'OUTLOOK.EXE has encountered a
>> problem
>> and needs to close. We are sorry for the inconvenience'
>>
>> Could anyone help resolve this please?
>

"Colin Barnhorst" <c.barnhorst@comcast.net> wrote:

>He's getting an outlook.exe message so it appears he has.

Sometimes I think "PA Bear" is older than I am and is suffering from
the early effects of the onset of Alzheimer's <grin>

Yes, that's a possible interpretation.

Colin Barnhorst wrote:
> He's getting an outlook.exe message so it appears he has.
>
> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
> news:%23dh5F32jIHA.5724@TK2MSFTNGP03.phx.gbl...
>> Have you reinstalled Outlook 97?
>>
>> Outlook-specific newsgroups include:
>>
>> news://msnews.microsoft.com/microsof...utlook.general
>> news://msnews.microsoft.com/microsof....configuration
>> news://msnews.microsoft.com/microsof...k.installation
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>>
>> Roger Thompson wrote:
>>> Hi,
>>>
>>> I have been using outlook 97 without any problems on a windows XP
>>> service
>>> pack 2 machine for some time.
>>>
>>> I recently had to re-install XP and now I can't open Outlook 97 ( just
>>> get a
>>> send error report dialog box headed 'OUTLOOK.EXE has encountered a
>>> problem
>>> and needs to close. We are sorry for the inconvenience'
>>>
>>> Could anyone help resolve this please?

<G>

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:u0R4gK4jIHA.5724@TK2MSFTNGP03.phx.gbl...
> Yes, that's a possible interpretation.
>
> Colin Barnhorst wrote:
>> He's getting an outlook.exe message so it appears he has.
>>
>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>> news:%23dh5F32jIHA.5724@TK2MSFTNGP03.phx.gbl...
>>> Have you reinstalled Outlook 97?
>>>
>>> Outlook-specific newsgroups include:
>>>
>>> news://msnews.microsoft.com/microsof...utlook.general
>>> news://msnews.microsoft.com/microsof....configuration
>>> news://msnews.microsoft.com/microsof...k.installation
>>> --
>>> ~Robear Dyer (PA Bear)
>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>> AumHa VSOP & Admin http://aumha.net
>>> DTS-L http://dts-l.net/
>>>
>>>
>>> Roger Thompson wrote:
>>>> Hi,
>>>>
>>>> I have been using outlook 97 without any problems on a windows XP
>>>> service
>>>> pack 2 machine for some time.
>>>>
>>>> I recently had to re-install XP and now I can't open Outlook 97 ( just
>>>> get a
>>>> send error report dialog box headed 'OUTLOOK.EXE has encountered a
>>>> problem
>>>> and needs to close. We are sorry for the inconvenience'
>>>>
>>>> Could anyone help resolve this please?
>

Yes, BUT just double-clicking on a shortcut to outlook.exe will start
Outlook even if it wasn't reinstalled, but then it will crash, because
it wasn't "installed".

Colin Barnhorst wrote:
> He's getting an outlook.exe message so it appears he has.
>
> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
> news:%23dh5F32jIHA.5724@TK2MSFTNGP03.phx.gbl...
>
>> Have you reinstalled Outlook 97?
>>
>> Outlook-specific newsgroups include:
>>
>> news://msnews.microsoft.com/microsof...utlook.general
>> news://msnews.microsoft.com/microsof....configuration
>> news://msnews.microsoft.com/microsof...k.installation
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>>
>> Roger Thompson wrote:
>>
>>> Hi,
>>>
>>> I have been using outlook 97 without any problems on a windows XP
>>> service
>>> pack 2 machine for some time.
>>>
>>> I recently had to re-install XP and now I can't open Outlook 97 (
>>> just get a
>>> send error report dialog box headed 'OUTLOOK.EXE has encountered a
>>> problem
>>> and needs to close. We are sorry for the inconvenience'
>>>
>>> Could anyone help resolve this please?
>>
>>
>

The OP doesn't state what he means by "reinstall".

Was it a repair install, or a fresh XP install with all programs reinstalled
as well.

"Bob I" <birelan@yahoo.com> wrote in message
news:%230Z0cd4jIHA.2396@TK2MSFTNGP05.phx.gbl...
> Yes, BUT just double-clicking on a shortcut to outlook.exe will start
> Outlook even if it wasn't reinstalled, but then it will crash, because it
> wasn't "installed".
>
> Colin Barnhorst wrote:
>> He's getting an outlook.exe message so it appears he has.
>>
>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>> news:%23dh5F32jIHA.5724@TK2MSFTNGP03.phx.gbl...
>>
>>> Have you reinstalled Outlook 97?
>>>
>>> Outlook-specific newsgroups include:
>>>
>>> news://msnews.microsoft.com/microsof...utlook.general
>>> news://msnews.microsoft.com/microsof....configuration
>>> news://msnews.microsoft.com/microsof...k.installation
>>> --
<snip>