Can't see cd

Iam trying to fix a friends Dell Dimension 2400. The problem is The CD & DVD
drive don't show up in "My Computer". They show up in the "Bios" , "Device
Manager", and When I go to "Add Hardware" to add the drives I get a error
"code 19". I have downloaded "xp_cd_dvd_fix.vbs" and I got the window that
the "CD DVD was fixed and ok to use". But nothing. Also "My Computer" shows a
"Floppy" and this computer don't have one. This problem started when someone
else tried to put the CD & DVD in this computer. I would appreciate all the
help I can get. Thank You Al Cassell

prozac11 wrote:
> Iam trying to fix a friends Dell Dimension 2400. The problem is The
> CD & DVD drive don't show up in "My Computer". They show up in the
> "Bios" , "Device Manager", and When I go to "Add Hardware" to add
> the drives I get a error "code 19". I have downloaded
> "xp_cd_dvd_fix.vbs" and I got the window that the "CD DVD was fixed
> and ok to use". But nothing. Also "My Computer" shows a "Floppy"
> and this computer don't have one. This problem started when someone
> else tried to put the CD & DVD in this computer. I would appreciate
> all the help I can get. Thank You Al Cassell

Do they work outside of Windows?
(Try booting from a bootable CD...)

Also check the BIOS to ensure you do not have a Floppy Diskette 'turned on'.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

Yes they all work in other computers. The bios won't let me do anything with
a floppy. Iam also thinking it might be a Dell thing Thanks Al Cassell

"Shenan Stanley" wrote:

> prozac11 wrote:
> > Iam trying to fix a friends Dell Dimension 2400. The problem is The
> > CD & DVD drive don't show up in "My Computer". They show up in the
> > "Bios" , "Device Manager", and When I go to "Add Hardware" to add
> > the drives I get a error "code 19". I have downloaded
> > "xp_cd_dvd_fix.vbs" and I got the window that the "CD DVD was fixed
> > and ok to use". But nothing. Also "My Computer" shows a "Floppy"
> > and this computer don't have one. This problem started when someone
> > else tried to put the CD & DVD in this computer. I would appreciate
> > all the help I can get. Thank You Al Cassell
>
> Do they work outside of Windows?
> (Try booting from a bootable CD...)
>
> Also check the BIOS to ensure you do not have a Floppy Diskette 'turned on'.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>

Hi,

These links seem to have helped others with the same problem.

http://forums.itweek.co.uk/thread.jspa?messageID=820100
or
http://www.daniweb.com/forums/thread980.html

Best wishes
Paul

"prozac11" <prozac11@discussions.microsoft.com> wrote in message
news:E23A0179-4678-43CE-92AE-5092E9C787D8@microsoft.com...
> Iam trying to fix a friends Dell Dimension 2400. The problem is The CD &
> DVD
> drive don't show up in "My Computer". They show up in the "Bios" , "Device
> Manager", and When I go to "Add Hardware" to add the drives I get a error
> "code 19". I have downloaded "xp_cd_dvd_fix.vbs" and I got the window
> that
> the "CD DVD was fixed and ok to use". But nothing. Also "My Computer"
> shows a
> "Floppy" and this computer don't have one. This problem started when
> someone
> else tried to put the CD & DVD in this computer. I would appreciate all
> the
> help I can get. Thank You Al Cassell

prozac11 wrote:

>Iam trying to fix a friends Dell Dimension 2400. The problem is The
>CD & DVD drive don't show up in "My Computer". They show up in the
>"Bios" , "Device Manager", and When I go to "Add Hardware" to add the
>drives I get a error "code 19". I have downloaded
>"xp_cd_dvd_fix.vbs" and I got the window that the "CD DVD was fixed
>and ok to use". But nothing. Also "My Computer" shows a "Floppy" and
>this computer don't have one. This problem started when someone else
>tried to put the CD & DVD in this computer. I would appreciate all
>the help I can get. Thank You Al Cassell

Have you tried running Computer Management and assigning the drive a
letter?

--

Sincerely,
C.Joseph Drayton, Ph.D. AS&T

CSD Computer Services

Please excuse the TEMPORARY web site

Web site: http://csdcs.itgo.com/
E-mail: cjoseph@csdcs.itgo.com