installing a new hard drive

I have windows xp preloaded by Time Computers. I have a faulty hard drive and
require to reinstall xp home on this. Time Computers went bust and the name
taken over by another company. Will Microsoft supply a disk for doing this as
I paid for and have a geniune licence?
--
When in doubt. Pull the plug out.

Sparky wrote:
> I have windows xp preloaded by Time Computers. I have a faulty hard drive and
> require to reinstall xp home on this. Time Computers went bust and the name
> taken over by another company. Will Microsoft supply a disk for doing this as
> I paid for and have a geniune licence?

Nope, they sure won't. The OEM who bought Time Computers is responsible
for that. If they refuse, your only alternatives are to buy XP again or
install something like Ubuntu, www.ubuntu.com, which is free. If you buy
XP again, you will also have to download the drivers for your
motherboard, video card and audio card. With Ubuntu, not necessary.

Alias

Many Thanks foryour reply. It is very much appreciated. Thankyou.
I noticed this website and they claim to supply for Time Computers. Are they
legit?

--
http://www.gennersales.co.uk/recover...ktop_Computers

When in doubt. Pull the plug out.


"Sparky" wrote:

> I have windows xp preloaded by Time Computers. I have a faulty hard drive and
> require to reinstall xp home on this. Time Computers went bust and the name
> taken over by another company. Will Microsoft supply a disk for doing this as
> I paid for and have a geniune licence?
> --
> When in doubt. Pull the plug out.

Sparky <Sparky@discussions.microsoft.com> wrote:

>I have windows xp preloaded by Time Computers. I have a faulty hard drive and
>require to reinstall xp home on this. Time Computers went bust and the name
>taken over by another company. Will Microsoft supply a disk for doing this as
>I paid for and have a geniune licence?

Nope. It will replace a broken or damaged disc, but not a missing
disc.

I dont know about that specific site, you can in anycase source legit,
generic OEM cd's from may places, not least Ebay - provided you check the
seller - also your local PC shop may provide you with a Generic WinXp cd -
provided you have the origonal Key, which is usually located on the back of
your PC

"Sparky" <Sparky@discussions.microsoft.com> wrote in message
news:25D2E17F-9C1B-47D9-BABE-306A31F43BEB@microsoft.com...
> Many Thanks foryour reply. It is very much appreciated. Thankyou.
> I noticed this website and they claim to supply for Time Computers. Are
> they
> legit?
>
> --
> http://www.gennersales.co.uk/recover...ktop_Computers
>
> When in doubt. Pull the plug out.
>
>
> "Sparky" wrote:
>
>> I have windows xp preloaded by Time Computers. I have a faulty hard drive
>> and
>> require to reinstall xp home on this. Time Computers went bust and the
>> name
>> taken over by another company. Will Microsoft supply a disk for doing
>> this as
>> I paid for and have a geniune licence?
>> --
>> When in doubt. Pull the plug out.

ah So any wWindows xp home disk will do as long as I use my own key.
That is a good idea. Thanks.
I emailed Microsoft and await a reply as I feel they should supply (even for
a small charge) as licence was paid for.
Wonder how this would stand leagally if they refused and I challenged?
--
When in doubt. Pull the plug out.


"DL" wrote:

> I dont know about that specific site, you can in anycase source legit,
> generic OEM cd's from may places, not least Ebay - provided you check the
> seller - also your local PC shop may provide you with a Generic WinXp cd -
> provided you have the origonal Key, which is usually located on the back of
> your PC
>
> "Sparky" <Sparky@discussions.microsoft.com> wrote in message
> news:25D2E17F-9C1B-47D9-BABE-306A31F43BEB@microsoft.com...
> > Many Thanks foryour reply. It is very much appreciated. Thankyou.
> > I noticed this website and they claim to supply for Time Computers. Are
> > they
> > legit?
> >
> > --
> > http://www.gennersales.co.uk/recover...ktop_Computers
> >
> > When in doubt. Pull the plug out.
> >
> >
> > "Sparky" wrote:
> >
> >> I have windows xp preloaded by Time Computers. I have a faulty hard drive
> >> and
> >> require to reinstall xp home on this. Time Computers went bust and the
> >> name
> >> taken over by another company. Will Microsoft supply a disk for doing
> >> this as
> >> I paid for and have a geniune licence?
> >> --
> >> When in doubt. Pull the plug out.
>
>
>

Alias wrote:
> Sparky wrote:
>> I have windows xp preloaded by Time Computers. I have a faulty hard
>> drive and require to reinstall xp home on this. Time Computers went
>> bust and the name taken over by another company. Will Microsoft
>> supply a disk for doing this as I paid for and have a geniune
>> licence?
>
> Nope, they sure won't. The OEM who bought Time Computers is
> responsible for that. If they refuse, your only alternatives are to
> buy XP again or install something like Ubuntu, www.ubuntu.com, which
> is free. If you buy XP again, you will also have to download the
> drivers for your motherboard, video card and audio card. With Ubuntu,
> not necessary.

But Ubuntu is NOT Windows XP.

If someone has a flat tire on a Chevrolet, telling them to spend their time
with a playground slide is not helpful at all.

Not at all.

According to:
http://support.microsoft.com/kb/326246/en-us

You can order a replacement OEM cd:

"End-User Media Replacement Form
If you purchased your software from a System Builder who is no longer in
business, you can complete the End-User Media Replacement Form and submit
the form by e-mail or by fax. Be aware that there is a $30.00 U.S. charge
for media replacement. Shipping costs, handling fees, and applicable taxes
may apply. To submit a media replacement form, follow these steps:
United States, Canada, Latin America, or South Americaa. To download the
End User Media Replacement Form, visit the following Web site:
http://download.microsoft.com/downlo...7ddca/Americas
End User Media Replacement Form.doc
(http://download.microsoft.com/downlo...7ddca/americas
end user media replacement form.doc)
b. Submit the media replacement form by e-mail to
sbcreplacea@msdirectservices.com or by fax to (661) 244-4401."

"Sparky" <Sparky@discussions.microsoft.com> wrote in message
news:5CAA06B2-847D-4294-917E-2B21BA636B01@microsoft.com...
>I have windows xp preloaded by Time Computers. I have a faulty hard drive
>and
> require to reinstall xp home on this. Time Computers went bust and the
> name
> taken over by another company. Will Microsoft supply a disk for doing this
> as
> I paid for and have a geniune licence?
> --
> When in doubt. Pull the plug out.

Sparky <Sparky@discussions.microsoft.com> wrote:

>ah So any wWindows xp home disk will do as long as I use my own key.

Not true. If your original was an OEM version, the replacement will
also have to be. So on and so forth.

>I emailed Microsoft and await a reply as I feel they should supply (even for
>a small charge) as licence was paid for.
>Wonder how this would stand leagally if they refused and I challenged?

You would lose. Period. Microsoft is under no obligation... the
manufacturer is the one who bought the license from Microsoft, and by
selling the computer to you, that license was transferred to you BY
the manufacturer.

The manufacturer is responsible, not Microsoft.

Note that Microsoft WILL replace (for a small cost) a damaged CD but
ONLY if you have that product to return to them in exchange for the
replacement.

HeyBub wrote:
> Alias wrote:
>> Sparky wrote:
>>> I have windows xp preloaded by Time Computers. I have a faulty hard
>>> drive and require to reinstall xp home on this. Time Computers went
>>> bust and the name taken over by another company. Will Microsoft
>>> supply a disk for doing this as I paid for and have a geniune
>>> licence?
>> Nope, they sure won't. The OEM who bought Time Computers is
>> responsible for that. If they refuse, your only alternatives are to
>> buy XP again or install something like Ubuntu, www.ubuntu.com, which
>> is free. If you buy XP again, you will also have to download the
>> drivers for your motherboard, video card and audio card. With Ubuntu,
>> not necessary.
>
> But Ubuntu is NOT Windows XP.

No, it's better.

>
> If someone has a flat tire on a Chevrolet, telling them to spend their time
> with a playground slide is not helpful at all.

When someone has a flat tire with a Chevrolet, I'll keep that in mind.

>
> Not at all.

My suggestion would help the OP solve his problem. No matter how you
slice it or post irrelevant apple/orange analogies, that *is* helpful. I
also suggested he could buy XP and download the drivers if that's the
route he wanted to take.

Alias