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SynchToy 1.4 crashes after XP SP3 install

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  #1 (permalink)  
Old 06-10-2008, 09:48 PM
AlohaMahalo
 
Posts: n/a
SynchToy 1.4 crashes after XP SP3 install
Hi,

After installing Windows XP SP3, Synchtoy 1.4 repeatedly crashes when
started with the ususal "SynchToy.exe has encountered a problem and needs to
close ..." So I send a report hoping to get some feedback but nothing. I even
tried to uninstall and reinstall it and still encounter the same problem.
there is absolutely no way to start it without the above error message. Help
!!!

NOTE: Just an FYI: The same problem seems to happen with Microsoft Word
2003 and it will only open in safe mode. The problem is solved by renaming
the 'normal.dot' file and then performing a 'detect and repair'. Unrelated to
this problem but I was wondering if there is a similar procedure to fix
SynchToy.

Thank you in advance for any feedback.

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  #2 (permalink)  
Old 06-10-2008, 09:55 PM
PA Bear [MS MVP]
 
Posts: n/a
Re: SynchToy 1.4 crashes after XP SP3 install
Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/def...3&gprid=522131

• CA:
http://support.microsoft.com/oas/def...3&gprid=522131

• UK:
http://support.microsoft.com/oas/def...3&gprid=522131

• AU:
http://support.microsoft.com/oas/def...3&gprid=522131

• Other: http://support.microsoft.com/oas/def...spx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

AlohaMahalo wrote:
> Hi,
>
> After installing Windows XP SP3, Synchtoy 1.4 repeatedly crashes when
> started with the ususal "SynchToy.exe has encountered a problem and needs
> to
> close ..." So I send a report hoping to get some feedback but nothing. I
> even tried to uninstall and reinstall it and still encounter the same
> problem. there is absolutely no way to start it without the above error
> message. Help !!!
>
> NOTE: Just an FYI: The same problem seems to happen with Microsoft Word
> 2003 and it will only open in safe mode. The problem is solved by renaming
> the 'normal.dot' file and then performing a 'detect and repair'. Unrelated
> to this problem but I was wondering if there is a similar procedure to fix
> SynchToy.
>
> Thank you in advance for any feedback.


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