XP SP2 to SP3 Install Issue

Hi
i can not able to install XP SP3 in one of my client machine.
i gone thru the svcpack.log & gives so many errors.
The error log is:

1296.094: Copied file: c:\windows\ServicePackFiles\i386\asferror.dll
1313.672: Copied file: c:\windows\ServicePackFiles\i386\error.js
1530.437: DoInstallation: ApplyAdminSystemAclsRecursive for
c:\windows\$hf_mig$\Service Pack 2 failed; error=0x00000003
1910.062: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\ntprint.cat with error 0x80092004
1910.203: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\ntprint.cat with error 0x80092004
1925.453: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\nt5inf.cat
with error 0x80092004
1925.641: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\nt5inf.cat with error 0x80092004
1930.891: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\mstsweb.cat with error 0x80092004
1930.922: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\mstsweb.cat with error 0x80092004
1931.266: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\ims.cat
with error 0x80092004
1931.297: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\ims.cat with error 0x80092004
1932.047: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\msmsgs.cat
with error 0x80092004
1932.062: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\msmsgs.cat with error 0x80092004
1932.672: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\nt5.cat
with error 0x80092004
1933.422: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\nt5.cat with error 0x80092004
1945.703: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\fp4.cat
with error 0x80092004

help me out to solve.
Rajaguru

>Hi
>i can not able to install XP SP3 in one of my client machine.
>i gone thru the svcpack.log & gives so many errors.
>The error log is:
>
>1296.094: Copied file: c:\windows\ServicePackFiles\i386\asferror.dll
>1313.672: Copied file: c:\windows\ServicePackFiles\i386\error.js
>1530.437: DoInstallation: ApplyAdminSystemAclsRecursive for
>c:\windows\$hf_mig$\Service Pack 2 failed; error=0x00000003
>1910.062: GetCatVersion: Failed to retrieve version information from
>C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\ntprint.cat with error 0x80092004
>1910.203: GetCatVersion: Failed to retrieve version information from
>C:\WINDOWS\ntprint.cat with error 0x80092004
>1925.453: GetCatVersion: Failed to retrieve version information from
>C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\nt5inf.cat
>with error 0x80092004
>1925.641: GetCatVersion: Failed to retrieve version information from
>C:\WINDOWS\nt5inf.cat with error 0x80092004
>1930.891: GetCatVersion: Failed to retrieve version information from
>C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\mstsweb.cat with error 0x80092004
>1930.922: GetCatVersion: Failed to retrieve version information from
>C:\WINDOWS\mstsweb.cat with error 0x80092004
>1931.266: GetCatVersion: Failed to retrieve version information from
>C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\ims.cat
>with error 0x80092004
>1931.297: GetCatVersion: Failed to retrieve version information from
>C:\WINDOWS\ims.cat with error 0x80092004
>1932.047: GetCatVersion: Failed to retrieve version information from
>C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\msmsgs.cat
>with error 0x80092004
>1932.062: GetCatVersion: Failed to retrieve version information from
>C:\WINDOWS\msmsgs.cat with error 0x80092004
>1932.672: GetCatVersion: Failed to retrieve version information from
>C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\nt5.cat
>with error 0x80092004
>1933.422: GetCatVersion: Failed to retrieve version information from
>C:\WINDOWS\nt5.cat with error 0x80092004
>1945.703: GetCatVersion: Failed to retrieve version information from
>C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\fp4.cat
>with error 0x80092004
>
>help me out to solve.
>Rajaguru

Did you read the following KB article for tips?
http://support.microsoft.com/kb/949377

- Thee Chicago Wolf

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party firewall
(if any)? Were any of these applications running when you attempted to
install SP3?

[FAQ: Upgrading to Windows XP Service Pack 3 or Windows Vista Service Pack 1
with your Norton 2008 product installed
http://solutions.symantec.com/sdccom...80530144453EN]

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron...tallation.aspx

Steps to take before you install WinXP SP3
http://support.microsoft.com/kb/950717

How to troubleshoot an unsuccessful installation of WinXP SP3
http://support.microsoft.com/kb/950718

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/def...3&gprid=522131

• CA:
http://support.microsoft.com/oas/def...3&gprid=522131

• UK:
http://support.microsoft.com/oas/def...3&gprid=522131

• AU:
http://support.microsoft.com/oas/def...3&gprid=522131

• Other: http://support.microsoft.com/oas/def...spx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Several Login attempt wrote:
> i can not able to install XP SP3 in one of my client machine.
> i gone thru the svcpack.log & gives so many errors.
> The error log is:
>
> 1296.094: Copied file: c:\windows\ServicePackFiles\i386\asferror.dll
> 1313.672: Copied file: c:\windows\ServicePackFiles\i386\error.js
> 1530.437: DoInstallation: ApplyAdminSystemAclsRecursive for
> c:\windows\$hf_mig$\Service Pack 2 failed; error=0x00000003
> 1910.062: GetCatVersion: Failed to retrieve version information from
> C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\ntprint.cat
> with error 0x80092004 1910.203: GetCatVersion: Failed to retrieve version
> information from
> C:\WINDOWS\ntprint.cat with error 0x80092004
<snip>

Hi
I tried the following steps.
1) disabled "windows Firewall" & "Antivirus software" Services & failed.
2) Cleared the temp files & failed.
3) SP2 un-install & Re-installed. (Its OK)
4) Checked in the eventvwr, any hardware issue preventing to install (like
HDD) & failed.
Tried all possibilities to install SP3 & but failed. Help me out to install
SP3 without
reinstall OS.
Rajaguru

"PA Bear [MS MVP]" wrote:

> What anti-virus application or security suite is installed? What
> anti-spyware applications (other than Defender)? What third-party firewall
> (if any)? Were any of these applications running when you attempted to
> install SP3?
>
> [FAQ: Upgrading to Windows XP Service Pack 3 or Windows Vista Service Pack 1
> with your Norton 2008 product installed
> http://solutions.symantec.com/sdccom...80530144453EN]
>
> WinXP SP3 - Read all prerequisites for a successful installation
> http://msmvps.com/blogs/harrywaldron...tallation.aspx
>
> Steps to take before you install WinXP SP3
> http://support.microsoft.com/kb/950717
>
> How to troubleshoot an unsuccessful installation of WinXP SP3
> http://support.microsoft.com/kb/950718
>
> Free unlimited installation and compatibility support is available for
> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
> e-mail support is available only in the United States and Canada.
>
> • US:
> http://support.microsoft.com/oas/def...3&gprid=522131
>
> • CA:
> http://support.microsoft.com/oas/def...3&gprid=522131
>
> • UK:
> http://support.microsoft.com/oas/def...3&gprid=522131
>
> • AU:
> http://support.microsoft.com/oas/def...3&gprid=522131
>
> • Other: http://support.microsoft.com/oas/def...spx?gprid=1173 | select
> Windows XP | select Windows XP Service Pack 3
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> Several Login attempt wrote:
> > i can not able to install XP SP3 in one of my client machine.
> > i gone thru the svcpack.log & gives so many errors.
> > The error log is:
> >
> > 1296.094: Copied file: c:\windows\ServicePackFiles\i386\asferror.dll
> > 1313.672: Copied file: c:\windows\ServicePackFiles\i386\error.js
> > 1530.437: DoInstallation: ApplyAdminSystemAclsRecursive for
> > c:\windows\$hf_mig$\Service Pack 2 failed; error=0x00000003
> > 1910.062: GetCatVersion: Failed to retrieve version information from
> > C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\ntprint.cat
> > with error 0x80092004 1910.203: GetCatVersion: Failed to retrieve version
> > information from
> > C:\WINDOWS\ntprint.cat with error 0x80092004
> <snip>
>
>

> 1) disabled "windows Firewall" & "Antivirus software" Services & failed.

NEVER connect the machine to the internet without a firewall! If you don't
have a third-party firewall installed, never disable the Windows Firewall.

What "Antivirus software" is installed (e.g., Norton AntiVirus 2008; AVG
Free 8.0)?

The above notwithstanding, see this KB article:

You cannot install some updates or programs:
http://support.microsoft.com/kb/822798

If the problem persists:

=> The computer might be infected with hijackware (e.g.,
Vundo/ZLOB/SDBot-variant, all protected by a rootkit).

=> Avail yourself of the free WinXP SP3 support.
--
~PA Bear


Several Login attempt wrote:
> Hi
> I tried the following steps.
> 1) disabled "windows Firewall" & "Antivirus software" Services & failed.
> 2) Cleared the temp files & failed.
> 3) SP2 un-install & Re-installed. (Its OK)
> 4) Checked in the eventvwr, any hardware issue preventing to install (like
> HDD) & failed.
> Tried all possibilities to install SP3 & but failed. Help me out to
> install
> SP3 without
> reinstall OS.
> Rajaguru
>
> "PA Bear [MS MVP]" wrote:
>> What anti-virus application or security suite is installed? What
>> anti-spyware applications (other than Defender)? What third-party
>> firewall
>> (if any)? Were any of these applications running when you attempted to
>> install SP3?
>>
>> [FAQ: Upgrading to Windows XP Service Pack 3 or Windows Vista Service
>> Pack
>> 1 with your Norton 2008 product installed
>> http://solutions.symantec.com/sdccom...80530144453EN]
>>
>> WinXP SP3 - Read all prerequisites for a successful installation
>> http://msmvps.com/blogs/harrywaldron...tallation.aspx
>>
>> Steps to take before you install WinXP SP3
>> http://support.microsoft.com/kb/950717
>>
>> How to troubleshoot an unsuccessful installation of WinXP SP3
>> http://support.microsoft.com/kb/950718
>>
>> Free unlimited installation and compatibility support is available for
>> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
>> e-mail support is available only in the United States and Canada.
>>
>> • US:
>> http://support.microsoft.com/oas/def...3&gprid=522131
>>
>> • CA:
>> http://support.microsoft.com/oas/def...3&gprid=522131
>>
>> • UK:
>> http://support.microsoft.com/oas/def...3&gprid=522131
>>
>> • AU:
>> http://support.microsoft.com/oas/def...3&gprid=522131
>>
>> • Other: http://support.microsoft.com/oas/def...spx?gprid=1173 |
>> select
>> Windows XP | select Windows XP Service Pack 3
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>>
>> Several Login attempt wrote:
>>> i can not able to install XP SP3 in one of my client machine.
>>> i gone thru the svcpack.log & gives so many errors.
>>> The error log is:
>>>
>>> 1296.094: Copied file: c:\windows\ServicePackFiles\i386\asferror.dll
>>> 1313.672: Copied file: c:\windows\ServicePackFiles\i386\error.js
>>> 1530.437: DoInstallation: ApplyAdminSystemAclsRecursive for
>>> c:\windows\$hf_mig$\Service Pack 2 failed; error=0x00000003
>>> 1910.062: GetCatVersion: Failed to retrieve version information from
>>> C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\ntprint.cat
>>> with error 0x80092004 1910.203: GetCatVersion: Failed to retrieve
>>> version
>>> information from
>>> C:\WINDOWS\ntprint.cat with error 0x80092004
>> <snip>

What is your error message ?


"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:OW2SK3F3IHA.2064@TK2MSFTNGP02.phx.gbl...
>> 1) disabled "windows Firewall" & "Antivirus software" Services & failed.
>
> NEVER connect the machine to the internet without a firewall! If you
> don't have a third-party firewall installed, never disable the Windows
> Firewall.
>
> What "Antivirus software" is installed (e.g., Norton AntiVirus 2008; AVG
> Free 8.0)?
>
> The above notwithstanding, see this KB article:
>
> You cannot install some updates or programs:
> http://support.microsoft.com/kb/822798
>
> If the problem persists:
>
> => The computer might be infected with hijackware (e.g.,
> Vundo/ZLOB/SDBot-variant, all protected by a rootkit).
>
> => Avail yourself of the free WinXP SP3 support.
> --
> ~PA Bear
>
>
> Several Login attempt wrote:
>> Hi
>> I tried the following steps.
>> 1) disabled "windows Firewall" & "Antivirus software" Services & failed.
>> 2) Cleared the temp files & failed.
>> 3) SP2 un-install & Re-installed. (Its OK)
>> 4) Checked in the eventvwr, any hardware issue preventing to install
>> (like
>> HDD) & failed.
>> Tried all possibilities to install SP3 & but failed. Help me out to
>> install
>> SP3 without
>> reinstall OS.
>> Rajaguru
>>
>> "PA Bear [MS MVP]" wrote:
>>> What anti-virus application or security suite is installed? What
>>> anti-spyware applications (other than Defender)? What third-party
>>> firewall
>>> (if any)? Were any of these applications running when you attempted to
>>> install SP3?
>>>
>>> [FAQ: Upgrading to Windows XP Service Pack 3 or Windows Vista Service
>>> Pack
>>> 1 with your Norton 2008 product installed
>>> http://solutions.symantec.com/sdccom...80530144453EN]
>>>
>>> WinXP SP3 - Read all prerequisites for a successful installation
>>> http://msmvps.com/blogs/harrywaldron...tallation.aspx
>>>
>>> Steps to take before you install WinXP SP3
>>> http://support.microsoft.com/kb/950717
>>>
>>> How to troubleshoot an unsuccessful installation of WinXP SP3
>>> http://support.microsoft.com/kb/950718
>>>
>>> Free unlimited installation and compatibility support is available for
>>> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
>>> e-mail support is available only in the United States and Canada.
>>>
>>> . US:
>>> http://support.microsoft.com/oas/def...3&gprid=522131
>>>
>>> . CA:
>>> http://support.microsoft.com/oas/def...3&gprid=522131
>>>
>>> . UK:
>>> http://support.microsoft.com/oas/def...3&gprid=522131
>>>
>>> . AU:
>>> http://support.microsoft.com/oas/def...3&gprid=522131
>>>
>>> . Other: http://support.microsoft.com/oas/def...spx?gprid=1173 |
>>> select
>>> Windows XP | select Windows XP Service Pack 3
>>> --
>>> ~Robear Dyer (PA Bear)
>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>> AumHa VSOP & Admin http://aumha.net
>>> DTS-L http://dts-l.net/
>>>
>>>
>>> Several Login attempt wrote:
>>>> i can not able to install XP SP3 in one of my client machine.
>>>> i gone thru the svcpack.log & gives so many errors.
>>>> The error log is:
>>>>
>>>> 1296.094: Copied file: c:\windows\ServicePackFiles\i386\asferror.dll
>>>> 1313.672: Copied file: c:\windows\ServicePackFiles\i386\error.js
>>>> 1530.437: DoInstallation: ApplyAdminSystemAclsRecursive for
>>>> c:\windows\$hf_mig$\Service Pack 2 failed; error=0x00000003
>>>> 1910.062: GetCatVersion: Failed to retrieve version information from
>>>> C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\ntprint.cat
>>>> with error 0x80092004 1910.203: GetCatVersion: Failed to retrieve
>>>> version
>>>> information from
>>>> C:\WINDOWS\ntprint.cat with error 0x80092004
>>> <snip>
>

Why are you replying to my post?

Bob B wrote:
> What is your error message ?
>
>
> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
> news:OW2SK3F3IHA.2064@TK2MSFTNGP02.phx.gbl...
>>> 1) disabled "windows Firewall" & "Antivirus software" Services &
>>> failed.
>>
>> NEVER connect the machine to the internet without a firewall! If you
>> don't have a third-party firewall installed, never disable the Windows
>> Firewall.
>>
>> What "Antivirus software" is installed (e.g., Norton AntiVirus 2008; AVG
>> Free 8.0)?
>>
>> The above notwithstanding, see this KB article:
>>
>> You cannot install some updates or programs:
>> http://support.microsoft.com/kb/822798
>>
>> If the problem persists:
>>
>> => The computer might be infected with hijackware (e.g.,
>> Vundo/ZLOB/SDBot-variant, all protected by a rootkit).
>>
>> => Avail yourself of the free WinXP SP3 support.
>> --
>> ~PA Bear
>>
>>
>> Several Login attempt wrote:
>>> Hi
>>> I tried the following steps.
>>> 1) disabled "windows Firewall" & "Antivirus software" Services &
>>> failed.
>>> 2) Cleared the temp files & failed.
>>> 3) SP2 un-install & Re-installed. (Its OK)
>>> 4) Checked in the eventvwr, any hardware issue preventing to install
>>> (like
>>> HDD) & failed.
>>> Tried all possibilities to install SP3 & but failed. Help me out to
>>> install
>>> SP3 without
>>> reinstall OS.
>>> Rajaguru
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> What anti-virus application or security suite is installed? What
>>>> anti-spyware applications (other than Defender)? What third-party
>>>> firewall
>>>> (if any)? Were any of these applications running when you attempted to
>>>> install SP3?
>>>>
>>>> [FAQ: Upgrading to Windows XP Service Pack 3 or Windows Vista Service
>>>> Pack
>>>> 1 with your Norton 2008 product installed
>>>> http://solutions.symantec.com/sdccom...80530144453EN]
>>>>
>>>> WinXP SP3 - Read all prerequisites for a successful installation
>>>> http://msmvps.com/blogs/harrywaldron...tallation.aspx
>>>>
>>>> Steps to take before you install WinXP SP3
>>>> http://support.microsoft.com/kb/950717
>>>>
>>>> How to troubleshoot an unsuccessful installation of WinXP SP3
>>>> http://support.microsoft.com/kb/950718
>>>>
>>>> Free unlimited installation and compatibility support is available for
>>>> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat
>>>> and
>>>> e-mail support is available only in the United States and Canada.
>>>>
>>>> . US:
>>>> http://support.microsoft.com/oas/def...3&gprid=522131
>>>>
>>>> . CA:
>>>> http://support.microsoft.com/oas/def...3&gprid=522131
>>>>
>>>> . UK:
>>>> http://support.microsoft.com/oas/def...3&gprid=522131
>>>>
>>>> . AU:
>>>> http://support.microsoft.com/oas/def...3&gprid=522131
>>>>
>>>> . Other: http://support.microsoft.com/oas/def...spx?gprid=1173 |
>>>> select
>>>> Windows XP | select Windows XP Service Pack 3
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>> AumHa VSOP & Admin http://aumha.net
>>>> DTS-L http://dts-l.net/
>>>>
>>>>
>>>> Several Login attempt wrote:
>>>>> i can not able to install XP SP3 in one of my client machine.
>>>>> i gone thru the svcpack.log & gives so many errors.
>>>>> The error log is:
>>>>>
>>>>> 1296.094: Copied file: c:\windows\ServicePackFiles\i386\asferror.dll
>>>>> 1313.672: Copied file: c:\windows\ServicePackFiles\i386\error.js
>>>>> 1530.437: DoInstallation: ApplyAdminSystemAclsRecursive for
>>>>> c:\windows\$hf_mig$\Service Pack 2 failed; error=0x00000003
>>>>> 1910.062: GetCatVersion: Failed to retrieve version information from
>>>>> C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\ntprint.cat
>>>>> with error 0x80092004 1910.203: GetCatVersion: Failed to retrieve
>>>>> version
>>>>> information from
>>>>> C:\WINDOWS\ntprint.cat with error 0x80092004
>>>> <snip>

The software firewall of Trend micro Client / Server security is disable
first & tried.
Next Windows firewall service Disabled & tried.
FYI, No internet connection is available in any of the client machines.
Only one machine is giving so much of trouble to install out of 30 client
machines.

"PA Bear [MS MVP]" wrote:

> > 1) disabled "windows Firewall" & "Antivirus software" Services & failed.
>
> NEVER connect the machine to the internet without a firewall! If you don't
> have a third-party firewall installed, never disable the Windows Firewall.
>
> What "Antivirus software" is installed (e.g., Norton AntiVirus 2008; AVG
> Free 8.0)?
>
> The above notwithstanding, see this KB article:
>
> You cannot install some updates or programs:
> http://support.microsoft.com/kb/822798
>
> If the problem persists:
>
> => The computer might be infected with hijackware (e.g.,
> Vundo/ZLOB/SDBot-variant, all protected by a rootkit).
>
> => Avail yourself of the free WinXP SP3 support.
> --
> ~PA Bear
>
>
> Several Login attempt wrote:
> > Hi
> > I tried the following steps.
> > 1) disabled "windows Firewall" & "Antivirus software" Services & failed.
> > 2) Cleared the temp files & failed.
> > 3) SP2 un-install & Re-installed. (Its OK)
> > 4) Checked in the eventvwr, any hardware issue preventing to install (like
> > HDD) & failed.
> > Tried all possibilities to install SP3 & but failed. Help me out to
> > install
> > SP3 without
> > reinstall OS.
> > Rajaguru
> >
> > "PA Bear [MS MVP]" wrote:
> >> What anti-virus application or security suite is installed? What
> >> anti-spyware applications (other than Defender)? What third-party
> >> firewall
> >> (if any)? Were any of these applications running when you attempted to
> >> install SP3?
> >>
> >> [FAQ: Upgrading to Windows XP Service Pack 3 or Windows Vista Service
> >> Pack
> >> 1 with your Norton 2008 product installed
> >> http://solutions.symantec.com/sdccom...80530144453EN]
> >>
> >> WinXP SP3 - Read all prerequisites for a successful installation
> >> http://msmvps.com/blogs/harrywaldron...tallation.aspx
> >>
> >> Steps to take before you install WinXP SP3
> >> http://support.microsoft.com/kb/950717
> >>
> >> How to troubleshoot an unsuccessful installation of WinXP SP3
> >> http://support.microsoft.com/kb/950718
> >>
> >> Free unlimited installation and compatibility support is available for
> >> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
> >> e-mail support is available only in the United States and Canada.
> >>
> >> • US:
> >> http://support.microsoft.com/oas/def...3&gprid=522131
> >>
> >> • CA:
> >> http://support.microsoft.com/oas/def...3&gprid=522131
> >>
> >> • UK:
> >> http://support.microsoft.com/oas/def...3&gprid=522131
> >>
> >> • AU:
> >> http://support.microsoft.com/oas/def...3&gprid=522131
> >>
> >> • Other: http://support.microsoft.com/oas/def...spx?gprid=1173 |
> >> select
> >> Windows XP | select Windows XP Service Pack 3
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >>
> >> Several Login attempt wrote:
> >>> i can not able to install XP SP3 in one of my client machine.
> >>> i gone thru the svcpack.log & gives so many errors.
> >>> The error log is:
> >>>
> >>> 1296.094: Copied file: c:\windows\ServicePackFiles\i386\asferror.dll
> >>> 1313.672: Copied file: c:\windows\ServicePackFiles\i386\error.js
> >>> 1530.437: DoInstallation: ApplyAdminSystemAclsRecursive for
> >>> c:\windows\$hf_mig$\Service Pack 2 failed; error=0x00000003
> >>> 1910.062: GetCatVersion: Failed to retrieve version information from
> >>> C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\ntprint.cat
> >>> with error 0x80092004 1910.203: GetCatVersion: Failed to retrieve
> >>> version
> >>> information from
> >>> C:\WINDOWS\ntprint.cat with error 0x80092004
> >> <snip>
>
>

Judging from similar posts here in the past month or so, the behavior may be
due to a Vundo-ZLOB-SDBot infection, all of which is protected by a rootkit.

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a thorough check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://aumha.net/viewforum.php?f=30,
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html, or other appropriate forums for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

==========================================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Several Login attempt wrote:
> The software firewall of Trend micro Client / Server security is disable
> first & tried.
> Next Windows firewall service Disabled & tried.
> FYI, No internet connection is available in any of the client machines.
> Only one machine is giving so much of trouble to install out of 30 client
> machines.
>
> "PA Bear [MS MVP]" wrote:
>
>>> 1) disabled "windows Firewall" & "Antivirus software" Services &
>>> failed.
>>
>> NEVER connect the machine to the internet without a firewall! If you
>> don't
>> have a third-party firewall installed, never disable the Windows
>> Firewall.
>>
>> What "Antivirus software" is installed (e.g., Norton AntiVirus 2008; AVG
>> Free 8.0)?
>>
>> The above notwithstanding, see this KB article:
>>
>> You cannot install some updates or programs:
>> http://support.microsoft.com/kb/822798
>>
>> If the problem persists:
>>
>> => The computer might be infected with hijackware (e.g.,
>> Vundo/ZLOB/SDBot-variant, all protected by a rootkit).
>>
>> => Avail yourself of the free WinXP SP3 support.
>> --
>> ~PA Bear
>>
>>
>> Several Login attempt wrote:
>>> Hi
>>> I tried the following steps.
>>> 1) disabled "windows Firewall" & "Antivirus software" Services &
>>> failed.
>>> 2) Cleared the temp files & failed.
>>> 3) SP2 un-install & Re-installed. (Its OK)
>>> 4) Checked in the eventvwr, any hardware issue preventing to install
>>> (like
>>> HDD) & failed.
>>> Tried all possibilities to install SP3 & but failed. Help me out to
>>> install
>>> SP3 without
>>> reinstall OS.
>>> Rajaguru
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> What anti-virus application or security suite is installed? What
>>>> anti-spyware applications (other than Defender)? What third-party
>>>> firewall
>>>> (if any)? Were any of these applications running when you attempted to
>>>> install SP3?
>>>>
>>>> [FAQ: Upgrading to Windows XP Service Pack 3 or Windows Vista Service
>>>> Pack
>>>> 1 with your Norton 2008 product installed
>>>> http://solutions.symantec.com/sdccom...80530144453EN]
>>>>
>>>> WinXP SP3 - Read all prerequisites for a successful installation
>>>> http://msmvps.com/blogs/harrywaldron...tallation.aspx
>>>>
>>>> Steps to take before you install WinXP SP3
>>>> http://support.microsoft.com/kb/950717
>>>>
>>>> How to troubleshoot an unsuccessful installation of WinXP SP3
>>>> http://support.microsoft.com/kb/950718
>>>>
>>>> Free unlimited installation and compatibility support is available for
>>>> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat
>>>> and
>>>> e-mail support is available only in the United States and Canada.
>>>>
>>>> • US:
>>>> http://support.microsoft.com/oas/def...3&gprid=522131
>>>>
>>>> • CA:
>>>> http://support.microsoft.com/oas/def...3&gprid=522131
>>>>
>>>> • UK:
>>>> http://support.microsoft.com/oas/def...3&gprid=522131
>>>>
>>>> • AU:
>>>> http://support.microsoft.com/oas/def...3&gprid=522131
>>>>
>>>> • Other: http://support.microsoft.com/oas/def...spx?gprid=1173 |
>>>> select
>>>> Windows XP | select Windows XP Service Pack 3
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>> AumHa VSOP & Admin http://aumha.net
>>>> DTS-L http://dts-l.net/
>>>>
>>>>
>>>> Several Login attempt wrote:
>>>>> i can not able to install XP SP3 in one of my client machine.
>>>>> i gone thru the svcpack.log & gives so many errors.
>>>>> The error log is:
>>>>>
>>>>> 1296.094: Copied file: c:\windows\ServicePackFiles\i386\asferror.dll
>>>>> 1313.672: Copied file: c:\windows\ServicePackFiles\i386\error.js
>>>>> 1530.437: DoInstallation: ApplyAdminSystemAclsRecursive for
>>>>> c:\windows\$hf_mig$\Service Pack 2 failed; error=0x00000003
>>>>> 1910.062: GetCatVersion: Failed to retrieve version information from
>>>>> C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\ntprint.cat
>>>>> with error 0x80092004 1910.203: GetCatVersion: Failed to retrieve
>>>>> version
>>>>> information from
>>>>> C:\WINDOWS\ntprint.cat with error 0x80092004
>>>> <snip>